Information about the physical gadgets you use.
Would you like some guidance on selecting a new printer? Clients often ask me to recommend a good printer or tell them which printer they should buy. These requests are actually surprisingly difficult for two reasons. First, there are numerous printer manufacturers and each company makes a range of printer models which are often updated yearly so it … Read more
Some iPhone or iPad problems are only resolved by restoring your iPhone or iPad to factory settings. Apple’s support article details how to restore an iPhone, iPad or iPod Touch. Restoring a device is definitively one of the last techniques I invoke when troubleshooting iPhone or iPad problems. I have only invoked it when more traditional … Read more
Do you have an iPhone or iPad that you cannot access? Is it locked by a passcode that you have forgotten? If so, you will need to use Recovery Mode to regain access to this device. Apple’s support article describes how to use Recovery Mode. Here are some important caveats:
Read moreHave you ever wondered if you could use the power adapter that came with another model of Mac laptop with your Mac laptop? In most cases, the answer is yes, but there are a few details to be aware of. Apple’s Support article on the subject states the following. “You can use a compatible higher … Read more
Did you know that Apple only services Macs, iPhones, iPad and iPod for 5 years? Apple uses the term vintage to describe products that have been discontinued for more than 5 years. An Apple support article states that “Vintage products are those that have not been manufactured for more than five years and less than seven years … Read more
Did your iPhone or iPad freeze and stop responding? If so, perform a hard reset. This procedure will fix many small issues. If your device continues to freeze then you may need to take more extensive measures, like performing a factory reset or taking it to the Genius Bar at an Apple Store. Here are instructions … Read more
Do you own an iPhone 6, 6S, 6 Plus or a 6S Plus? If so, use Reachability to make it easier to use the phone with only one hand. The iPhone 6 (or 6S) and iPhone 6 Plus (or 6S Plus) come with 4.7″ and 5.5″ screens, respectively. Apple added a feature named Reachability to make … Read more
Will you be taking photos with your iPhone or iPad this holiday season? If so, here is the fastest way to access your device’s camera. Press the Home button on the face of the iPhone. Do you see the camera icon in the lower right corner? Press on this icon and simultaneously slide your finger … Read more
If you own an iPhone make sure your Find My iPhone feature is enabled. Find My iPhone is one of the services offered by Apple’s iCloud service. The Find My iPhone feature helps you locate your iPhone, lock it and potentially erase it. Best of all, Find My iPhone is a theft deterrent since this feature … Read more
Have you ever wondered how to identify which iPhone or iPad model you have? While there are some physical characteristics that might help you generally differentiate one model from another, these differences are often subtle and aren’t always sufficient. Here are a two ways to definitively identify your iOS device.
Read moreIf Comcast is your Internet Service Provider, you are likely renting your cable modem from them. In the Seattle area, the rental fee is currently about $10 per month. If you’re renting, you should consider buying your own cable modem. Here are the pros and cons of renting a cable modem, as I see them.
Read moreIf you have a relatively new Mac running OS X Yosemite (OS X version 10.10) and an iPhone running iOS 8 you may have noticed that your Mac rings when you receive a call on your iPhone and the two devices are close to each other. This feature is part of Continuity, which is a … Read more
Do you print a lot of mailing labels so you can send envelopes to clients? Do you have all of your client’s and friend’s street addresses stored in Apple’s Contacts application? If so, you might want to consider a label printer like the ones made by Dymo.
Read moreDo you frequently run out of USB ports on your Mac? If so, then you might want to consider purchasing a USB hub. A USB hub is a splitter. The hub plugs into 1 of the USB ports on your Mac and then gives you a handful of additional USB ports. Hubs typically come with 4, 7 … Read more
If you’re going to be buying a Mac soon, please make sure you equip it with enough memory (RAM) when you buy it. Increasingly, Apple is soldering memory into the computer. The advantage of doing this is that computer cases can be thinner and one can get a bit better performance. The disadvantage is that it will no longer be possible … Read more
Do you own a 15″ or 17″ MacBook Pro? Does it suffer from distorted video, no video or random reboots? If so, the cause might be a defective video card. If this is the cause, Apple may repair it for free.
Read moreHave you ever noticed that the “Other” storage section on your iPhone or iPad is quite large? Have you ever wondered what comprises this “Other” category? When you connect your iPhone or iPad to your Mac, you’ll see a bar like the one pictured. This bar depicts the primary storage categories and shows their relative … Read more
Would you like to use a wireless keyboard, mouse, or trackpad with your Mac? Bluetooth is a wireless technology that lets one connect various devices such as keyboards, mice, printers and speakers. The maximum range of Bluetooth is about 30 feet. People like the idea of Bluetooth devices since it reduces cable clutter. However, Bluetooth devices use batteries, so … Read more
Does your Mac get stuck during the startup process? If so, then you might want to try Safe Boot to see if you can get your Mac to startup successfully. Safe Boot is the process of making your Mac start up with a bare minimum of system software. It also forces an inspection of the hard drive.
Read moreHave you bought a new MacBook Air or Retina-Display MacBook Pro to replace your older MacBook? If so, you might have noticed that the power adapter that came with your new laptop has a thinner connector on it. The thinner connector is called a MagSafe 2 connector. Apple introduced these in 2012 as a replacement … Read more