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I’ve struggled to find competent tech support for my Macs, at work (even though we have a Corporate IT team) and at home. Tim had high ratings on Consumers’ Checkbook so I reached out because I’d lost years of archived emails and Microsoft’s tech support team tapped out after a couple of sessions. Tim was patient, knowledgeable, efficient and paid close attention to every detail I was asking about. He completely resolved my problem, plus a few “what about this” issues in our sessions. I can’t possibly recommend him highly enough, except that I worry that too many people will discover him and appointments will become harder to book.

Ken Knapp
REI Expert Advice Editor and Covington, WA resident, April 2022

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