Fixing iPhone And iPad Charging Port Problems

Are you having problems reliably charging your iOS device, such as an iPhone, iPad or iPod Touch? When you try to plug in the device’s Lightning cable do you have to reinsert the cable multiple times? These are the 3 most-likely causes:

  1. Lint stuck in the Lightning port
  2. A flaky Lightning cable
  3. A faulty Lightning charing port

Here’s how to address each of these potential causes.

Lint Stuck In The Lightning Port

It can be difficult to see lint stuck at the bottom of the port. You might be able to use a flashlight and magnifying glass to examine the port. However, you don’t have to see the lint, you can simply start by trying to clean the port. To do this, start by turning off the device, don’t just put it to sleep. Then use a thin, non-metallic object to gently scrape out the port. I have used toothpicks. Others have suggested either using a Q-tip cut in half at an angle or a GUM soft flosser. This video shows a Q-tip being used. You could also take your device to an Apple-authorized service center and ask them to do it.

A Flaky Lightning Cable

Try a different Lightning cable. Borrow one from a friend, family member or co-worker. If  you determine that your cable is not working reliably and you need to replace it, make sure you buy an MFi certified cable. Other World Computing sells MFi certified cables including genuine Apple lightning cables.

A Faulty Lightning Charging Port

Sometimes the connector on your iOS device can wear out or break. If your device is still covered by your Apple Warranty then take it to an Apple Store to get it repaired. If your device isn’t under warranty, and you’re in the Seattle area, then consider either an Apple Authorized Service Center like ComputerCare or a reputable third-party repair shop like JCD Repair. I have worked with both of these companies for repairs on my own iPhone and iPad. JCD has locations in Seattle and Bellevue. They also provide mail-in repairs across the country.