Getting to know the basics of your computer.
By default, when you take a screenshot (instructions for iPhone and iPad), it saves to Photos. But what if you don’t want something like a quick image of a map for a friend to clutter your Photos library? In iOS 16 and iPadOS 16, Apple has added new options. When you tap the screenshot thumbnail […]
Read moreIt’s a question as old as the personal computer. When should you replace your current Mac with a new model that’s faster and more capable? If money were no object, the answer would be easy—whenever you feel like it. For the rest of us, and particularly for organizations with multiple Macs and limited budgets, the […]
Read moreOpen your favorite websites faster with bookmarks, favorites, Home Screen icons, bookmark folders, tab groups, and pinned tabs. Get the details here:
Read moreAre your digital photos a mess? Do you feel overwhelmed when you think about trying to organize them? Do you spend too much time looking for specific images? Do you wonder if your photos are backed up? If you answered “yes” to these questions, then consider this 4-week digital photo organizing class being taught by Mirja … Read more
Have you ever struggled to find your Mac’s cursor? Do you have a really large monitor or multiple monitors? If so, it’s easy to lose track of your cursor. Here are two ways to help you locate it. Starting with OS X 10.11 El Capitan, in 2015, the Mac operating system (macOS) will temporarily increase … Read more
Are your digital photos a mess? Do you spend too much time looking for specific images? Are you looking for a way to get rid of duplicates in your photo collection? Then you should consider hiring a photo organizer such as Mirja Heide of RefreshFotos.
Read moreWould you like to be able to easily locate and display your COVID vaccine record? If you live in Washington state, you can visit this DOH (Department of Health) web page to download your COVID-19 vaccine record and store it in the Wallet app on your iPhone. When you visit that DOH page, you’ll be … Read more
Do you have some older Apple products, like an iPad, iPhone, Mac or Apple Watch that you no longer use? If so, you can send them to Apple and get either a credit towards a future purchase or an Apple Gift Card. When I learned this recently, it was news to me. For years, Apple … Read more
Do you use Backblaze to backup your Mac? It’s a great way to create an off-site backup of your Mac’s data. In September 2021, Backblaze version 8 was released. Backblaze tends to automatically upgrade itself, but for reasons I haven’t been able to identify, Backblaze version 7 doesn’t seem to always upgrade itself to version 8. Here … Read more
Since a very full hard drive can produce unwanted and erratic behaviors on a Mac, I typically recommend keeping at least 10% of your hard drive’s capacity available. In other words, you want your internal storage to be less than 90% full. Determining the fullness of your Mac’s hard drive is not as easy as … Read more
Is your Mac’s hard drive getting full? Have you ever noticed that Apple designates some of your storage space as purgeable space? What is purgeable space? Apple introduced the concept of purgeable space in macOS 10.12 Sierra. If your Mac is using macOS Sierra or newer, you can easily see if it has so-called purgeable … Read more
Years ago I wrote an article about cleaning your Mac or iPhone screen. Given concerns about COVID-19 and the flu, it’s useful to point out that Apple provides cleaning guidelines for all of your Apple products. In particular, Apple appears to have recently updated their article with guidance on how to disinfect your Apple products. … Read more
Did you Mac fail to adjust its clock this morning when Daylight Savings Time ended? If so, please configure your Mac to automatically adjust it’s date and time, by doing the following: Click on the Apple menu and select System Preferences Click on Date & Time Click the Date & Time button. Use the image below … Read more
Have you ever had your Mac or iPhone recalled by Apple? Fortunately, this is a rare event. I believe I have personally bought about 10 Macs over the past 35 years and 4 iPhones over the past 12 years. One of my Macs and one of my iPhones needed to be repaired under an Apple recall. … Read more
If you’ve upgraded your Mac to macOS High Sierra or macOS Mojave you have likely seen an alert that looks like the one shown below. I’ll explain what this alert means and how you should handle this situation. Microsoft Word 2011 is only one of many applications that can trigger this alert, but Word 2011 … Read more
Would you like to make sure that your Mac is not configured to automatically install updates to the Mac operating system (macOS)? If so, follow the instructions for the version of macOS installed on your Mac. To determine which version you have installed, please click on the Apple menu, in the upper left corner, of … Read more
Do you need to store many Terabytes (TB) of data or does your business operate a server that needs to be available to your staff at all times? If so, you might want to understand the basics of RAID. A RAID is a group of hard drives working in tandem to give you increased storage … Read more
Is your Mac’s internal storage nearly full? If so, you may have seen an error message indicating that your startup disk is nearly full. I typically use OmniDiskSweeper to free up storage space on a Mac. One of the easiest techniques I use to free up some storage space is to remove backups of iPhones … Read more
Did you know that there are thousands of invisible files on your Mac? Have you ever needed to locate or delete one of these invisible files? Here are a couple of ways to be able to access the invisible files and folders on your Mac. A cautionary note, Apple makes these files invisible for a … Read more
Do you want to schedule a Genius Bar appointment to talk with Apple about repairing your Mac or iPhone? Over the past few years, Apple has made it harder to schedule a Genius Bar appointment. There may be a good reason for this, such as Apple has learned that many issues that customers bring to … Read more