How To Disinfect Your Mac, iPhone or iPad

Years ago I wrote an article about cleaning your Mac or iPhone screen. Given concerns about COVID-19 and the flu, it’s useful to point out that Apple provides cleaning guidelines for all of your Apple products. In particular, Apple appears to have recently updated their article with guidance on how to disinfect your Apple products. … Read more

If You’ve Forgotten The Password For Your Encrypted iPhone Backup

Do you backup your iPhone to your Mac? I recommend that you manually backup your iPhone to your Mac, every few weeks, even if you already backup your iPhone automatically to iCloud. When you backup your iPhone to your Mac you have the choice to encrypt the backup or not. The advantage of encrypting your iPhone … Read more

How To Delete Old iPhone Or iPad Backups From iCloud

Do you want to delete a backup of your iPhone or iPad from iCloud? There are two reasons you might want to do this. Sometimes, if one is unable to successfully backup an iPhone or iPad to iCloud, it’s because the current backup is somehow gumming up the system. By removing the existing backup then … Read more

Configure Your iPhone To Delete Text Messages After 1 Year

To prevent your iPhone from accumulating gigabytes of text messages, I recommend that you configure it to delete messages after 1 year. Text messages are typically quite small so they won’t consume much space, but the photos and videos that are attached can gobble up space. If you’d like to save some of these attachments … Read more

When To Consider Restoring An iPad Or iPhone

Some iPhone or iPad problems are only resolved by restoring your iPhone or iPad to factory settings. Apple’s support article details how to restore an iPhone, iPad or iPod Touch. Restoring a device is definitively one of the last techniques I invoke when troubleshooting iPhone or iPad problems. I have only invoked it when more traditional … Read more

Apple Will Service Macs, iPhones and iPads For 5 Years

Did you know that Apple only services Macs, iPhones, iPad and iPod for 5 years? Apple uses the term vintage to describe products that have been discontinued for more than 5 years. An Apple support article states that “Vintage products are those that have not been manufactured for more than five years and less than seven years … Read more