Does your Mac fail to find files that you know exist when you search for them? Or, does Apple Mail or Outlook fail to find email messages when you search for them? If so, this problem could be caused by a corrupt Spotlight index. Spotlight is the name of Apple’s search capabilities built into the Mac … Read more
Would you like your Mac’s Trash to automatically delete files after they’ve been in the Trash for 30 days? If so, Apple recently added this feature to macOS Sierra (aka OS X 10.12). If you’re using an older version of OS X, the only alternative option is to create an AppleScript and schedule it to run … Read more
To prevent your iPhone from accumulating gigabytes of text messages, I recommend that you configure it to delete messages after 1 year. Text messages are typically quite small so they won’t consume much space, but the photos and videos that are attached can gobble up space. If you’d like to save some of these attachments … Read more
Has your Mac suddenly become slow or started having trouble doing the usual daily tasks? If so, you might have some accidentally installed app that isn’t helpful to your Mac. Not all of these apps are malicious, but for the sake of simplicity, I’ll call them malware here. Malware behavior ranges anywhere from giving annoying pop … Read more
Have you ever noticed that the “Other” storage section on your iPhone or iPad is quite large? Have you ever wondered what comprises this “Other” category? When you connect your iPhone or iPad to your Mac, you’ll see a bar like the one pictured. This bar depicts the primary storage categories and shows their relative … Read more
Restarting fixes a variety of problems. It’s true! You might have heard the adage, When in doubt, restart or if you’ve ever called for computer support you’ve likely been asked Have you tried restarting yet? I know I ask my clients this question almost daily. If you’re having a problem with a device, please restart it. … Read more
This Tech Tip is a cautionary tale. As a general rule, I recommend that you avoid installing apps that claim to tune-up or optimize your Mac. Last week, I worked on two Macs whose performance was negatively impacted by MacKeeper, MacBooster and TuneUpMyMac. A third Mac’s web browsing had been hijacked by Conduit Search. It’s not clear … Read more
One of the most common questions I hear from clients is, “Why is my Mac slow?” This seemingly simple question can have an array of possible causes. Below are a few things you can easily check. One of these could help you identify, or maybe resolve, the cause of your Mac’s slowness.
Read moreDeleting or removing an application from a Mac can be both deceptively simple and surprisingly complex. Many applications can be deleted by simply dragging them to the Trash. However, this method will often leave small, related files tucked into various folders on the Mac. Thus, it’s useful to know about some other ways to uninstall … Read more
When Apple releases a major update to the Mac operating system, OS X, or the operating system used on iPhones, iPads and iPod Touches, called iOS, clients often ask me when or if they should install these updates.
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