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List Of Apple Product Recalls And Repair Programs

Posted on August 4, 2019August 6, 2019 by Tim Hannon in Apple, Companies, Computer Basics, Hardware, Macintosh, Maintenance

Have you ever had your Mac or iPhone recalled by Apple? Fortunately, this is a rare event. I believe I have personally bought about 10 Macs over the past 35 years and 4 iPhones over the past 12 years. One of my Macs and one of my iPhones needed to be repaired under an Apple recall. … Read more

How To Disable Automatic Updates For macOS

Posted on May 12, 2019May 28, 2019 by Tim Hannon in Computer Basics, Mac OS X, Maintenance, Software

Would you like to make sure that your Mac is not configured to automatically install updates to the Mac operating system (macOS)? If so, follow the instructions for the version of macOS installed on your Mac. To determine which version you have installed, please click on the Apple menu, in the upper left corner, of … Read more

How To Delete Old iPhone Or iPad Backups From Your Mac

Posted on December 23, 2018November 28, 2018 by Tim Hannon in Backup, Computer Basics, Local Backup, Maintenance

Is your Mac’s internal storage nearly full? If so, you may have seen an error message indicating that your startup disk is nearly full. I typically use OmniDiskSweeper to free up storage space on a Mac. One of the easiest techniques I use to free up some storage space is to remove backups of iPhones … Read more

How To View Hidden Files On A Mac

Posted on October 14, 2018May 16, 2019 by Tim Hannon in Mac OS X, Maintenance, Software, Utilities

Did you know that there are thousands of invisible files on your Mac? Have you ever needed to locate or delete one of these invisible files? Here are a couple of ways to be able to access the invisible files and folders on your Mac. A cautionary note, Apple makes these files invisible for a … Read more

Most Direct Way To Schedule A Genius Bar Appointment

Posted on June 14, 2018June 20, 2018 by Tim Hannon in Apple, Companies, Maintenance

Do you want to schedule a Genius Bar appointment to talk with Apple about repairing your Mac or iPhone? Over the past few years, Apple has made it harder to schedule a Genius Bar appointment. There may be a good reason for this, such as Apple has learned that many issues that customers bring to … Read more

Does Your Mac Need More Memory?

Posted on February 19, 2018February 19, 2018 by Tim Hannon in Hardware, Macintosh, Maintenance

Does your Mac need more memory? If you’re not sure of the difference between memory and storage please review my article about this. Briefly, a computer’s memory is a computer’s working space. The computer temporarily stores open files and open applications in memory. If your Mac doesn’t have enough memory then its performance can be … Read more

Suggestions For Troubleshooting Kernel Panics

Posted on December 3, 2017December 6, 2017 by Tim Hannon in Hardware, Mac OS X, Macintosh, Maintenance, Software

A kernel panic refers to a very specific type of computer freeze. A variety of things can cause Kernel panics. Below is a description of how your Mac behaves when it experiences a kernel panic so you can recognize when your Mac experiences a kernel panic.

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AppleCare+ For Mac

Posted on July 23, 2017July 17, 2017 by Tim Hannon in Apple, Companies, Hardware, Macintosh, Maintenance

In most situations, I tend to recommend that you buy Apple’s extended hardware warranty, called AppleCare. Apple recently enhanced AppleCare so I think it’s an even more compelling option.

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How To Rebuild Your Spotlight Index

Posted on March 27, 2017September 13, 2017 by Tim Hannon in Email, Mac OS X, Maintenance, Software

Does your Mac fail to find files that you know exist when you search for them? Or, does Apple Mail or Outlook fail to find email messages when you search for them? If so, this problem could be caused by a corrupt Spotlight index. Spotlight is the name of Apple’s search capabilities built into the Mac … Read more

Configure Your Mac To Empty Trash After 30 Days

Posted on February 12, 2017May 16, 2019 by Tim Hannon in Computer Basics, Mac OS X, Maintenance, Software

Would you like your Mac’s Trash to automatically delete files after they’ve been in the Trash for 30 days? If so, Apple recently added this feature to macOS Sierra (aka OS X 10.12). If you’re using an older version of OS X, the only alternative option is to create an AppleScript and schedule it to run … Read more

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