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Do you use Rackspace as your email provider? If so, Rackspace has a great email set up web page. This page provides illustrated step-by-step instructions on how to set up your Rackspace email account on computers, smartphones or tablets. You select which operating system is running on your device and it provides you instructions specific to … Read more
Do you use a Fujitsu ScanSnap document scanner? Have you ever cleaned it? I recently cleaned my ScanSnap and it fixed a paper feed issue I was having. I’ve previously recommended Fujitsu ScanSnap scanners. I’ve owned my ScanSnap S500M since the beginning of 2007 and I’ve never cleaned it since it has performed nearly flawlessly. This summer, … Read more
You should consider using Apple’s easy-to-use Image Capture. Image Capture can both copy photos off of digital cameras and control a scanner to scan paper documents. Today’s tech tip focuses only on scanning. Image Capture can control hundreds of scanners made by Brother, Canon, Epson, HP and other manufacturers. Image Capture is one of many free applications that … Read more
I recently learned that Comcast has offered a low-cost Internet service for low-income families since early 2014. Comcast calls this the Internet Essentials program. As of April 2015, Comcast indicates that they’ve enrolled 480,000 families across the country. In August, 2015, Comcast started a pilot program in San Francisco to extend this program to low-income … Read more
Do you ever get emails from a real company like Apple, HP, Adobe, Bank of America, Chase or PayPal that look real, but you’re not sure if they are legitimate emails? If so, here are two things you can look at in order to determine their authenticity.
Read moreHave you ever wanted to share a contact from your iPhone or iPad address book with a friend? iOS has a built-in feature that makes this very easy to do.
Read moreDo you want to be able to email reminders to yourself or to others? Consider using FollowUpThen. A few weeks ago I wrote a TechTip about SendLater, which lets you schedule emails to be sent to you or somebody else in the future. While there is overlap between these two products, FollowUpThen has some additional features.
Read moreAre you having problems accessing your Gmail account from Apple Mail or Microsoft Outlook? Over the past 6 months I’ve encountered a number of clients who have had problems reliably accessing their Gmail account via these apps. Here’s a list of symptoms my clients experienced and how I fixed the problems.
Read moreIf you use Dropbox, you might want to know about its Selective Sync feature. Dropbox is a file sharing system. I gave a brief overview of Dropbox previously. The Selective Sync feature lets you select which files you want to download and store on a given computer. This can be handy if you have a laptop … Read more
Do you print a lot of mailing labels so you can send envelopes to clients? Do you have all of your client’s and friend’s street addresses stored in Apple’s Contacts application? If so, you might want to consider a label printer like the ones made by Dymo.
Read moreAre you a small business owner with a website? Does your website link to other websites? If so, you might want to use a link checker to make sure all the links to other sites are working.
Read moreDo you have styrofoam peanuts or large blocks of styrofoam that you’d like to recycle? I order a lot of computer products online and unbox a lot of new computers that clients have bought. For many years, I’ve dropped off styrofoam peanuts at my neighborhood shipping company, Sip and Ship in Ballard. Many neighborhoods have private shipping … Read more
Last week’s Tech Tip explained how the DNS system works and introduced you to the most common DNS records: NS, MX and A records. This week’s Tech Tip lists 5 DNS management tips for small business owners to avoid common problems. If you follow these tips you’ll reduce the chances that your company’s web site or email will ever … Read more
Understanding DNS (Domain Name System) is important because it determines if your business can send and receive emails and if your business’ website is visible to the world. This Tech Tip explains basic DNS terminology like domain names, name servers, DNS lookup and common DNS records like NS, A and MX. I believe that most small business owners … Read more
Do you use a Comcast email account? If so, you might be interested to know that Comcast email accounts are now IMAP-enabled. IMAP refers to the way your email application, such as Apple Mail, interacts with the mail server. IMAP offers more sophisticated email management if you access your email account using multiple computers, tablets … Read more
Do you struggle to stay on top of the high volume of email messages that arrive in your Inbox every day? Many people struggle with this, including me. Here are some suggestions on how you can start to tame your Inbox. You don’t need to implement all of these suggestions. Instead, just pick a few that … Read more
When you’re on vacation or out of the office for a day-long meeting would you like to send an auto-reply to email messages that you receive? If your email provider is Rackspace then follow these instructions. Rackspace is a premiere email provider and I regularly recommend Rackspace to my clients.
Read moreThis week’s Tech Tip is a cautionary tale. Using Dropbox as your sole backup can be dangerous. I recently became aware of an incident that occurred in the summer of 2014. A user of the free version of Dropbox lost about 8000 files related to his PhD dissertation due to a bug in Dropbox’ Selective … Read more
Do you have thousands of email messages in your Inbox or Sent folder? If so, read on to learn how this can cause problems as well as better ways to organize your messages. Recently, I’ve had a string of users who have been negatively impacted since they’ve had over 10,000 messages in either their Inbox or Sent mail … Read more
Backing up your iPhone or iPad is important because it permits you to recover all of your applications, personal data including photos stored on the device. It also allows you to recover text messages and call history on the iPhone. Apple provides two ways to backup your iPhone or iPad and I typically recommend using both methods.
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