Were you using the CrashPlan Home backup service? Have you now switched to BackBlaze or some equivalent backup service? Once you know that BackBlaze has completed its initial backup of your Mac then it’s safe to get rid of CrashPlan. It is my understanding that it is not possible to actually shutdown or close your CrashPlan … Read more
Are you using CrashPlan to backup your Mac? Did you get a report indicating that CrashPlan has not completed a backup of your Mac? There are a number of possible causes. Follow these steps to assess the situation. Hopefully, you will gather information that helps you to identify the source of the problem. [Update early 2018 – … Read more
If you use CrashPlan Home then you need to make a change. Code42, the company that makes CrashPlan sent out emails announcing that they are sunsetting their CrashPlan Home product and will focus on CrashPlan for Business. As of August 22, 2017 it’s no longer possible to renew or extend an existing CrashPlan for Home subscription. Additionally, … Read more
When you are away from home, you need to make sure your iPhone connects to wi-fi networks to ensure that it’s getting backed up. This tip assumes that you have automatic backups to iCloud enabled. If you need help turning on this feature or checking to see if it’s on, then please refer to my … Read more
Do you want to make sure that Time Machine backs up an external hard drive, USB flash drive or an SD card that is connected to your Mac? If so, here are instructions to make sure this happens. Click on the Apple menu and select System Preferences Click on Time Machine Click on the Options … Read more
When you buy a new Mac you likely want to transfer all of your data and applications from your current Mac to a new Mac. Here are instructions on how to accomplish this migration using a current Time Machine backup of your current Mac. I’m going to provide instructions for two different scenarios. If you’re … Read more
Do you need to retrieve data from a sick or dead hard drive? If you do not have a backup of the data on this disk, then you should consider hiring a professional data recovery company like DriveSavers. DriveSavers has been an industry leader for 30 years. They have a stellar reputation and success rate. In … Read more
Do you need to reconfigure Time Machine to use a new external hard drive? If you read my Tech Tips regularly then you’ll recall that I strongly recommend that everybody setup automatic and redundant systems to backup his or her Mac. If you use Time Machine to backup your Mac to an external hard drive then … Read more
Does Time Machine continually display a status message of Preparing Backup and, thus, it fails to ever complete its current backup of your Mac? If so, you might need to delete the InProgress backup file. These InProgress backup files are created as part of Time Machine performing a backup. However, if the backup fails or gets … Read more
Do your friends send you a lot of photos and videos as attachments to text messages? If so, these photos and videos could be consuming a fair amount of space on your iPhone or iPad. I recommend that you periodically review these images, save the ones that you want and then delete them. Here are instructions on … Read more
At some point, everyone will experience a hard drive failure. When this happens, a Time Machine backup can save your data. Here are instructions on how to restore all applications and personal files from a Time Machine backup onto a new hard drive. Time Machine is a backup application made by Apple. It comes bundled with … Read more
CrashPlan is a backup application, made by Code42. I use it and recommend it to create off-site, cloud-based, backups. To backup to Code42’s servers, one needs a subsciption. Code42 used to offer both home and business plans, but they stopped selling home plans in August 2017. A Business subscription costs $10 per computer per month and provides unlimited … Read more
Clients often ask me how often they should backup their Mac. They also ask me which files they should backup. My answer is short and sweet. Everybody should backup all files on their Mac’s hard drive every day. Why? Because you never knows when disaster will strike and you’ll need to rely on a recent backup to … Read more
This week’s Tech Tip is a cautionary tale. Using Dropbox as your sole backup can be dangerous. I recently became aware of an incident that occurred in the summer of 2014. A user of the free version of Dropbox lost about 8000 files related to his PhD dissertation due to a bug in Dropbox’ Selective … Read more
If you use Time Machine to backup your Mac to an external hard drive, here are some basics that you can check if backups are no longer occurring.
Backing up your iPhone or iPad is important because it permits you to recover all of your applications, personal data including photos stored on the device. It also allows you to recover text messages and call history on the iPhone. Apple provides two ways to backup your iPhone or iPad and I typically recommend using both methods.
Your Mac may be storing extra iPhone and iPad backups. If so, they are wasting hard drive storage space. Here are instructions on how you can easily view a list of all iPad and iPhone backups and remove the extras.
This week’s Tech Tip is a cautionary tale. Backups Don’t Exist Unless You Test Them. This adage may not make immediate sense to you, but let me explain. It is extremely important to test your backups by actually restoring one or more files. If you don’t know that you can successfully restore a file from … Read more
Is your external backup hard drive full of Time Machine backup data? In last week’s Tech Tip, we talked about how Time Machine automatically deletes your oldest backups to make room for new backups. Time Machine typically does this, but I’ve seen it misbehave also. Alternatively, you might want to manually delete some of your old … Read more
Has your Time Machine backup hard drive filled up? Are you seeing the “Time Machine deleted one or more backups to make room for new backups” notification? If so, don’t worry. This is perfectly normally and is probably just fine. Let me elaborate and explain.