All about keeping your data safe and in more than one place.
This week’s Tech Tip is a cautionary tale. Last week, I offered some guidance on how to prepare for a Genius Bar appointment and the importance of knowing that you have a current Time Machine backup of your Mac, before taking your Mac to the Genius Bar. Recently, I had two clients take their Macs to … Read more
Do you use Time Machine to backup your Mac? Are you annoyed by messages from Time Machine indicating that it can’t backup to a hard drive that you no longer have? Here are instructions on how to remove a specific hard drive from Time Machine’s configuration. If your Mac is using macOS 12 Monterey or … Read more
Do you backup your iPhone to your Mac? I recommend that you manually backup your iPhone to your Mac, every few weeks, even if you already backup your iPhone automatically to iCloud. When you backup your iPhone to your Mac you have the choice to encrypt the backup or not. The advantage of encrypting your iPhone … Read more
Is your Mac’s internal storage nearly full? If so, you may have seen an error message indicating that your startup disk is nearly full. I typically use OmniDiskSweeper to free up storage space on a Mac. One of the easiest techniques I use to free up some storage space is to remove backups of iPhones … Read more
Do you want to delete a backup of your iPhone or iPad from iCloud? There are two reasons you might want to do this. Sometimes, if one is unable to successfully backup an iPhone or iPad to iCloud, it’s because the current backup is somehow gumming up the system. By removing the existing backup then … Read more
Do you use iCloud to store your calendar events, contacts or Safari bookmarks? Do you store files in iCloud Drive? If so, you might like to know about a little-known feature of iCloud. You can login to iCloud.com and restore recently deleted files, bookmarks, contacts or calendars. I believe Apple first introduced the ability to restore … Read more
Are you prepared to handle the theft of your Mac? Unfortunately, I had to test my own disaster recovery procedures when my laptop was stolen this past week. In situations like this, I believe there are two priorities. First, is the data on the Mac inaccessible? Second, can one get up and running on another Mac with … Read more
Were you using the CrashPlan Home backup service? Have you now switched to BackBlaze or some equivalent backup service? Once you know that BackBlaze has completed its initial backup of your Mac then it’s safe to get rid of CrashPlan. It is my understanding that it is not possible to actually shutdown or close your CrashPlan … Read more
If you use CrashPlan Home then you need to make a change. Code42, the company that makes CrashPlan sent out emails announcing that they are sunsetting their CrashPlan Home product and will focus on CrashPlan for Business. As of August 22, 2017 it’s no longer possible to renew or extend an existing CrashPlan for Home subscription. Additionally, … Read more
When you are away from home, you need to make sure your iPhone connects to wi-fi networks to ensure that it’s getting backed up. This tip assumes that you have automatic backups to iCloud enabled. If you need help turning on this feature or checking to see if it’s on, then please refer to my … Read more
Do you want to make sure that Time Machine backs up an external hard drive, USB flash drive or an SD card that is connected to your Mac? If so, here are instructions to make sure this happens. If your Mac is using macOS 12 Monterey or older, use the instructions listed in Section 1 … Read more
When you buy a new Mac you likely want to transfer all of your data and applications from your current Mac to a new Mac. Here are instructions on how to accomplish this migration using a current Time Machine backup of your current Mac. I’m going to provide instructions for two different scenarios. If you’re … Read more
Do you need to retrieve data from a sick or dead hard drive? If you do not have a backup of the data on this disk, then you should consider hiring a professional data recovery company like DriveSavers. DriveSavers has been an industry leader for 30 years. They have a stellar reputation and success rate. In … Read more
Do you need to reconfigure Time Machine to use a new external hard drive? If you read my Tech Tips regularly then you’ll recall that I strongly recommend that everybody setup automatic and redundant systems to backup their Mac. If you use Time Machine to backup your Mac to an external hard drive then you will … Read more
Does Time Machine continually display a status message of Preparing Backup and, thus, it fails to ever complete its current backup of your Mac? If so, you might need to delete the InProgress backup file. These InProgress backup files are created as part of Time Machine performing a backup. However, if the backup fails or gets … Read more
Do your friends send you a lot of photos and videos as attachments to text messages? If so, these photos and videos could be consuming a fair amount of space on your iPhone or iPad. I recommend that you periodically review these images, save the ones that you want and then delete them. Here are instructions on … Read more
At some point, everyone will experience a hard drive failure. When this happens, a Time Machine backup can save your data. Here are instructions on how to restore all applications and personal files from a Time Machine backup onto a new hard drive. Time Machine is a backup application made by Apple. It comes bundled with … Read more
CrashPlan is a backup application, made by Code42. I use it and recommend it to create off-site, cloud-based, backups. To backup to Code42’s servers, one needs a subsciption. Code42 used to offer both home and business plans, but they stopped selling home plans in August 2017. A Business subscription costs $10 per computer per month and provides unlimited … Read more
Clients often ask me how often they should backup their Mac. They also ask me which files they should backup. My answer is short and sweet. Everybody should backup all files on their Mac’s hard drive every day. Why? Because you never knows when disaster will strike and you’ll need to rely on a recent backup to … Read more
This week’s Tech Tip is a cautionary tale. Using Dropbox as your sole backup can be dangerous. I recently became aware of an incident that occurred in the summer of 2014. A user of the free version of Dropbox lost about 8000 files related to his PhD dissertation due to a bug in Dropbox’ Selective … Read more