Does your new iPhone not have a Home button? Are you struggling to figure out how to do some tasks that used to be done using the Home button? Have you discovered that you can no longer turn off your iPhone by pressing and holding the button on the side and then swiping your finger … Read more
If you’ve upgraded your Mac to macOS High Sierra or macOS Mojave you have likely seen an alert that looks like the one shown below. I’ll explain what this alert means and how you should handle this situation. Microsoft Word 2011 is only one of many applications that can trigger this alert, but Word 2011 … Read more
Do you use Safari as your web browser? Do you ask it to save the passwords you use to login to various websites? If so, did you know that you can view a list of these passwords? This is a handy way to look-up or retrieve some of your passwords.
Read moreDo you think your Mac abruptly installed an update to your Mac’s operating system on its own, without your permission? While it is possible for this to occur if you have automatic updates enabled, I have also had clients inadvertently instruct their Mac to install macOS updates. This occurs because people get confused by the choices … Read more
Would you like to make sure that your Mac is not configured to automatically install updates to the Mac operating system (macOS)? If so, follow the instructions for the version of macOS installed on your Mac. To determine which version you have installed, please click on the Apple menu, in the upper left corner, of … Read more
Have you ever visited a web site to discover that the site no longer exists? Or, have you wanted to view an older version of a website? It is possible to do this if you take a trip in the Wayback Machine. The Wayback Machine, also called the Internet Archive is a non-profit organization that … Read more
Do you need to store many Terabytes (TB) of data or does your business operate a server that needs to be available to your staff at all times? If so, you might want to understand the basics of RAID. A RAID is a group of hard drives working in tandem to give you increased storage … Read more
Are you retiring an older Mac that has a mechanical, spinning hard drive in it? If your Mac is running OS X 10.11 then continue reading this article. Below are instructions on how you can securely erase the Mac’s hard drive before you donate your Mac or sell it.
Read moreDo you have a 13-inch MacBook Pro that you bought between June 2017-June 2018? If so, please see if your Mac is affected by Apple’s service program which they introduced in November 2018. Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) … Read more
Do you use Microsoft Outlook 2011, Outlook 2016, or newer, on a Mac? If your copy of Outlook has lost its ability to find emails, here are some suggestions on how to fix Outlook’s search function. Microsoft has written a thorough article outlining all possible causes and fixes when Outlook’s search function stops working. This … Read more
Do you own a Mac laptop with USB-C ports? If so, it came with a USB-C power adapter. Did you notice that Apple no longer includes an extension cord with this USB-C power adapter? If so, you might be interested in Ten 1 Design’s Stella, which is a well designed extension cord.
Read moreDo you backup your iPhone to your Mac? I recommend that you manually backup your iPhone to your Mac, every few weeks, even if you already backup your iPhone automatically to iCloud. When you backup your iPhone to your Mac you have the choice to encrypt the backup or not. The advantage of encrypting your iPhone … Read more
Have you noticed that once Apple releases a new version of the Mac operating system (macOS) that previous versions vanish from the App Store? Have you ever needed to reinstall one of these older versions of the Mac operating system (macOS)? It can be challenging to do this since Apple does not make older versions readily available … Read more
Have you bought a new Mac laptop that comes with USB-C ports on it? If so, you will likely need to buy one or more adapters in order to connect device too it. Below, I discuss a number of different adapters that will likely meet your needs. You might also wonder why Apple switched to … Read more
Have you ever gone to your Mac’s iCloud System Preferences and clicked the Sign-Out button and then had your Mac fail to properly sign-out of iCloud? Typically, signing out of iCloud is a straight-forward process, but on rare occasions, I’ve encountered difficulty. If you’re having this problem, try one of these options that have worked … Read more
Have you ever needed to record your voice or make a video recording of yourself? Have you ever needed to convert an audio or video file from one format to another? A company named 123apps LLC offers free and easy to use online tools. If you’re concerned about privacy, please review their privacy policy. I … Read more
Do you use the Flag button in Apple Mail to tag some of your messages with a small red flag icon? This is a quick way to mark some messages so they’ll get your attention when you review your Inbox in the Mail application. Did you know that Mail offers 7 colored flags? Did you … Read more
Is your Mac’s internal storage nearly full? If so, you may have seen an error message indicating that your startup disk is nearly full. I typically use OmniDiskSweeper to free up storage space on a Mac. One of the easiest techniques I use to free up some storage space is to remove backups of iPhones … Read more
Do you want to delete a backup of your iPhone or iPad from iCloud? There are two reasons you might want to do this. Sometimes, if one is unable to successfully backup an iPhone or iPad to iCloud, it’s because the current backup is somehow gumming up the system. By removing the existing backup then … Read more
Are you trying to decide if you should buy Office for Mac as part of a Microsoft 365 subscription or as a stand-alone product? [Note: Microsoft 365 used to be called Office 365, but Microsoft re-branded in in early 2020.] While cost is one important consideration it is not the only one. I’d like to … Read more