Do you use Dropbox? If you ever change the user account name on your Mac then Dropbox will break and will display a fairly cryptic error message. Here are instructions on how to fix Dropbox. Click the Dropbox icon that appears in your Mac’s menubar, click the gear icon and then select Quit Dropbox Open … Read more
Do you need to reconfigure Time Machine to use a new external hard drive? If you read my Tech Tips regularly then you’ll recall that I strongly recommend that everybody setup automatic and redundant systems to backup their Mac. If you use Time Machine to backup your Mac to an external hard drive then you will … Read more
Does Time Machine continually display a status message of Preparing Backup and, thus, it fails to ever complete its current backup of your Mac? If so, you might need to delete the InProgress backup file. These InProgress backup files are created as part of Time Machine performing a backup. However, if the backup fails or gets … Read more
Are you missing your email folders in Apple Mail? Did these folders disappear after you upgraded your Mac’s operating system or after you migrated your data to a new Mac? If so, there’s likely an easy fix. Apple added a Show/Hide button to Apple Mail. I believe they added it to Mail starting with OS X … Read more
Here’s a list of common ways to eject a disk from a Mac. This disk could be a CD, a DVD, a USB flash drive or an external hard drive. Some Apple keyboards have an eject key. It is commonly located in the upper right corner of the keyboard. Press the eject key to eject … Read more
Here’s an overview of how to install a major upgrade to OS X. For example, if you would like to upgrade from OS X Yosemite (aka OS X 10.10) to OS X El Capitan (aka OS X 10.11) then you could follow the instructions below. (These instructions assume you have at least OS X 10.6.8 or … Read more
Do the fans on your Mac make a lot of noise? In a sense, this is not a bad thing, but it it is worth investigating to try to figure out what is going on. Typically, the fans in your Mac are running all the time. They are just running at relatively slow speeds so they … Read more
Have you ever had problems locating your Library folder on your Mac? If so, let me help you locate it. There are two complicating factors. First, there are typically three Library folders on the Mac so locating the correct one can be tough. Second, Apple made one of these three Library folders invisible starting with OS X Lion … Read more
[Note 3/17/23: It appears the TarDisk is no longer in business] Is your MacBook Air or MacBook Pro running low on storage space? If so you could consider installing a TarDisk which will increase your available storage space. A TarDisk is not your only option, but it’s an easy option that appeals to some. A TarDisk … Read more
Do you organize your digital pictures using Albums in either iPhoto or its replacement, Photos? If so, did you know that you can sort your albums? iPhoto lets you manually sort or re-sort your albums by name. Photos lets you keep your albums sorted by either name or date.
Read moreHave you ever wondered if you could use the power adapter that came with another model of Mac laptop with your Mac laptop? In most cases, the answer is yes, but there are a few details to be aware of. Apple’s Support article on the subject states the following. “You can use a compatible higher … Read more
An incredibly handy skill is knowing how to simultaneously select multiple files on your Mac. I’ll explain two of the most common ways to do this. Once you master these two fundamental skills you’ll be able to use them over and over again. For example, you’ll be able to select many email messages and move … Read more
Have you ever wanted to build a Word or Excel file of some or all of the people in your Mac address book? A free tool let’s you do this easily. The original tool I found stopped working around the middle of 2019, but I found a very similar replacement. I provide instructions below. [Update February … Read more
Do you use Pandora, the music streaming service? To listen to Pandora do you open a web browser and visit the Pandora website? If so, consider using Hermes instead. Hermes is a free application which you would install on your Mac. Hermes works with both free and paid Pandora accounts. While Pandora offers their own Mac app, … Read more
Did you know that Apple only services Macs, iPhones, iPad and iPod for 5 years? Apple uses the term vintage to describe products that have been discontinued for more than 5 years. An Apple support article states that “Vintage products are those that have not been manufactured for more than five years and less than seven years … Read more
If you own an iPhone make sure your Find My iPhone feature is enabled. Find My iPhone is one of the services offered by Apple’s iCloud service. The Find My iPhone feature helps you locate your iPhone, lock it and potentially erase it. Best of all, Find My iPhone is a theft deterrent since this feature … Read more
You should consider using Apple’s easy-to-use Image Capture. Image Capture can both copy photos off of digital cameras and control a scanner to scan paper documents. Today’s tech tip focuses only on scanning. Image Capture can control hundreds of scanners made by Brother, Canon, Epson, HP and other manufacturers. Image Capture is one of many free applications that … Read more
Have you ever deleted a text message from your iPhone and then quickly regretted doing this? If so, here’s an overview of some options that might let you recover that text message. Unlike deleted voicemail messages or deleted email messages, there isn’t a Trash or Deleted Items folder for text messages. In other words, you … Read more
Clients often ask me how often they should backup their Mac. They also ask me which files they should backup. My answer is short and sweet. Everybody should backup all files on their Mac’s hard drive every day. Why? Because you never knows when disaster will strike and you’ll need to rely on a recent backup to … Read more
Are you switching from a PC to a Mac? Did you use Outlook on your PC? Do you want to convert your Outlook email messages, calendar appointments, and address book contacts into Apple’s Mail, Calendar, and Contacts applications? If so, you should consider PST Converter Pro ($40).
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