Are you planning on taking your Mac, iPhone or iPad to a Genius Bar appointment? Here are some items to keep in mind as you prepare for your appointment. Make a note of which version of the operating system is installed on your device. Check your backup systems so you know, with certainty, that your … Read more
Are you unable to either send or receive emails on your iPhone? Are you getting an error message about an incorrect password? Sending and receiving emails are independent processes so one could be working while the other one is not. More specifically, your iPhone could be able to send emails but not receive emails, or … Read more
Is it time to replace your iPhone? If you don’t live near an Apple Store, or just want to do this migration yourself, please follow the guidance I provide in How To Migrate To a New iPhone. If you are not comfortable doing it yourself and you live near an Apple Store then you could let … Read more
Does your new iPhone not have a Home button? Are you struggling to figure out how to do some tasks that used to be done using the Home button? Have you discovered that you can no longer turn off your iPhone by pressing and holding the button on the side and then swiping your finger … Read more
Do you backup your iPhone to your Mac? I recommend that you manually backup your iPhone to your Mac, every few weeks, even if you already backup your iPhone automatically to iCloud. When you backup your iPhone to your Mac you have the choice to encrypt the backup or not. The advantage of encrypting your iPhone … Read more
Is your Mac’s internal storage nearly full? If so, you may have seen an error message indicating that your startup disk is nearly full. I typically use OmniDiskSweeper to free up storage space on a Mac. One of the easiest techniques I use to free up some storage space is to remove backups of iPhones … Read more
Do you want to delete a backup of your iPhone or iPad from iCloud? There are two reasons you might want to do this. Sometimes, if one is unable to successfully backup an iPhone or iPad to iCloud, it’s because the current backup is somehow gumming up the system. By removing the existing backup then … Read more
Do you frequently drive to a handful of destinations such as your home, office, gym, coffee shop, restaurant or storage unit? Did you know that you can mark these frequently visited locations as Favorites in the Maps app on your iPhone? Then you can easily get directions to these destinations. Even if you know your … Read more
Have you replaced your iPhone, iPad, Mac or AppleTV with a newer one? If so, did you remove that older device from your iCloud account? It is prudent to review the devices linked to your AppleID account and to remove devices that you no longer use. You can have a maximum of 10 devices connected … Read more
Do you use Apple’s Mail application on your iPhone or iPad? Do you want to remove one of your email accounts? This process isn’t difficult, but there are a couple of non-obvious steps. Here are instructions for removing an email account from Mail on your iPhone or iPad.
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