A client recently had his iPad stolen, but he was prepared because he had the Find My feature enabled and he was backing up his iPad to iCloud. Do you have these features enabled? These features are useful whether you get your iPad back or not. If you don’t get your iPad back then the … Read more
This week’s Tech Tip is a cautionary tale. Please make sure you enable the Find My feature on your iPhone or iPad if you bought AppleCare+ with Theft and Loss protection. The Find My feature was originally called Find My iPhone, but Apple renamed it since it has been added to the Mac, Apple Watch, … Read more
Are you familiar with COVID-19 exposure notifications apps for the iPhone? Many states and foreign countries are developing such applications. Here’s a brief introduction to what these apps are and how you can determine if your state or country has developed or is developing its own COVID-19 exposure notification app.
Read moreHere are instructions on how to add a Comcast account to an iPhone or iPad. Comcast, like most email providers offer a type of email account called IMAP. These instructions apply to any IMAP email accounts, not just Comcast. For simplicity, I’m going to write iPhone instead or iPhone or iPad, but the instructions are … Read more
Are you unable to either send or receive emails on your iPhone? Are you getting an error message about an incorrect password? Sending and receiving emails are independent processes so one could be working while the other one is not. More specifically, your iPhone could be able to send emails but not receive emails, or … Read more
Do you use Apple’s Mail application on your iPhone or iPad? Do you want to remove one of your email accounts? This process isn’t difficult, but there are a couple of non-obvious steps. Here are instructions for removing an email account from Mail on your iPhone or iPad.
Read moreAre you having problems reliably charging your iOS device, such as an iPhone, iPad or iPod Touch? When you try to plug in the device’s Lightning cable do you have to reinsert the cable multiple times? These are the 3 most-likely causes: Lint stuck in the Lightning port A flaky Lightning cable A faulty Lightning … Read more
Do you sometimes forget to close the web pages that you open on your iPad or iPhone? If so, here’s a tip on how you can quickly close all of the open web pages. Each page opens in a separate window. These windows are called Tabs.
Read moreDo you need an anti-virus app on your iPhone? The short answer is no, there is very little risk that your iPhone could get infected with malicious software, like a virus. However, one should continue to be vigilant and concerned about the security of one’s phone and the personal data on it. There are a few … Read more
Before you install iOS 11 on your iPhone or iPad, please check to see if you rely on older apps which are not compatible with iOS 11. iOS 11 is Apple’s latest major release of software for iPhones and iPads, released at the end of September, 2017. For many years, I’ve recommended holding off on … Read more
When you are away from home, you need to make sure your iPhone connects to wi-fi networks to ensure that it’s getting backed up. This tip assumes that you have automatic backups to iCloud enabled. If you need help turning on this feature or checking to see if it’s on, then please refer to my … Read more
Would you like to make the text on your iPhone or iPad easier to read? I believe the following 3 ways to enlarge text have been available since at least iOS 7 and they continue to be available in the current version of iOS. To turn on any of these options do this: Tap on … Read more
Do you know how to edit text you’ve typed on your iPhone? I am regularly surprised to find people who do not know it’s possible to do this. Let’s imagine that you’ve typed several lines of text in the Notes app, then you notice a typo back on the first line. You don’t need to … Read more
Are you an Amazon Prime subscriber? One of the benefits is access to Amazon’s video streaming service called Prime Video. You can watch Prime Videos in a web browser on your computer or using the Prime Video app on your iOS device, such as an iPad, iPhone or iPod Touch. This Tech Tip will give you … Read more
Is your AppleID tied to an email address that you no longer have access to or no longer use? If so, Apple offers step-by-step instructions on how to change your AppleID to use a new email address. Before we jump to the instructions, let’s start by reviewing some important background information and talk about some … Read more
Do you need to display your Mac’s screen on your iPad? To do this, you can use a screen-sharing application. Most of these applications cost money so Splashtop is intriguing since it’s free for personal use on your local network. To access your Mac from anywhere costs $60 per year.
Read moreTurn on the iPhone’s Do Not Disturb feature to completely silence your iPhone (or iPad). This feature can be very handy if you sleep with your iPhone or iPad close to your bed. I typically have my iPhone’s ringer set to Silent mode, but if I’m in a meeting and I don’t want my phone to buzz or … Read more
Is your iPhone or iPad configured to backup to Apple’s iCloud servers? If so, your iOS device should automatically get backed up daily. If your iOS device is displaying a message indicating that it has not backed up in a few weeks (or more), here are some basic items that you should review. Read another Tech Tip … Read more
If you don’t know how to use the search feature on your iPhone or iPad, I think you are doing yourself a disservice. The search feature is easy to use and powerful. Here are instructions for using it. Wake up or unlock your iPhone (or iPad). Place your finger in the middle of the screen … Read more
Do you have dozens or hundreds of messages that you want to delete from your iPhone? Here are two ways to delete multiple messages. [Be aware, that if you’re using an IMAP or Exchange email account that when you delete a message from your Inbox on your iPhone that it’ll be deleted from your Mac’s … Read more