When To Consider Restoring An iPad Or iPhone

Some iPhone or iPad problems are only resolved by restoring your iPhone or iPad to factory settings. Apple’s support article details how to restore an iPhone, iPad or iPod Touch. Restoring a device is definitively one of the last techniques I invoke when troubleshooting iPhone or iPad problems. I have only invoked it when more traditional … Read more

Rackspace Email Set Up Assistant

Do you use Rackspace as your email provider? If so, Rackspace has a great email set up web page. This page provides illustrated step-by-step instructions on how to set up your Rackspace email account on computers, smartphones or tablets. You select which operating system is running on your device and it provides you instructions specific to … Read more

The First Ransomware That Attacks Macs Has Been Discovered

The days of Mac users blithely using their computers and not worrying about security issues are gone. Over the past few years the amount of malware that targets Mac users has proliferated. (Malware is a portmanteau of malicious software.) Your best protection against malware is to have a good backup system in place and to be cautious about what files … Read more

Apple Will Service Macs, iPhones and iPads For 5 Years

Did you know that Apple only services Macs, iPhones, iPad and iPod for 5 years? Apple uses the term vintage to describe products that have been discontinued for more than 5 years. An Apple support article states that “Vintage products are those that have not been manufactured for more than five years and less than seven years … Read more