If you’re going to be buying a Mac soon, please make sure you equip it with enough memory (RAM) when you buy it. Increasingly, Apple is soldering memory into the computer. The advantage of doing this is that computer cases can be thinner and one can get a bit better performance. The disadvantage is that it will no longer be possible … Read more
Restarting fixes a variety of problems. It’s true! You might have heard the adage, When in doubt, restart or if you’ve ever called for computer support you’ve likely been asked Have you tried restarting yet? I know I ask my clients this question almost daily. If you’re having a problem with a device, please restart it. … Read more
Did your new Mac come without a built-in CD/DVD drive? If you have an older Mac you can use a feature called Remote Disk to share the older Mac’s CD/DVD drive with your newer Mac. Here are instructions on how to set up that feature:
Does your Mac get stuck during the startup process? If so, then you might want to try Safe Boot to see if you can get your Mac to startup successfully. Safe Boot is the process of making your Mac start up with a bare minimum of system software. It also forces an inspection of the hard drive.
Backing up your iPhone or iPad is important because it permits you to recover all of your applications, personal data including photos stored on the device. It also allows you to recover text messages and call history on the iPhone. Apple provides two ways to backup your iPhone or iPad and I typically recommend using both methods.
This week’s Tech Tip is a cautionary tale. Backups Don’t Exist Unless You Test Them. This adage may not make immediate sense to you, but let me explain. It is extremely important to test your backups by actually restoring one or more files. If you don’t know that you can successfully restore a file from … Read more
Would you like to know more about the strength of your Mac’s wireless (Wi-Fi) connection? If so, hold down the Option key and click on the Wi-Fi menu located near the clock in the upper right corner of your Mac’s screen. You’ll notice that additional details about your currently selected wireless network are displayed. I should … Read more
One of the most common questions I hear from clients is, “Why is my Mac slow?” This seemingly simple question can have an array of possible causes. Below are a few things you can easily check. One of these could help you identify, or maybe resolve, the cause of your Mac’s slowness.
Have you ever wanted to permanently save a voicemail message that you received on your iPhone? Or maybe a text message or iMessage? While all of these messages are backed up to your Mac when you sync your iPhone, Apple doesn’t provide an easy way to view or extract these messages. Instead, you’ll need to … Read more
When you put a file into Trash and then empty the Trash, you aren’t really deleting or destroying that file. If you really want to destroy that file, you should use Secure Empty Trash, which will overwrite the file. To do this, put a file into Trash, then click on the Finder menu and select Secure … Read more
You can dictate emails and other documents if you have OS X Mountain Lion or newer installed on your Macintosh. Many people have learned that they can use Siri on an iPhone or iPad to dictate text messages, email messages and for other purposes. Fewer people seem to have noticed that Apple added some of … Read more
If you use Keynote to give slideshow presentations, you might want to consider carrying a wireless remote with you to free yourself from your Macintosh’s keyboard. Instead of using the keyboard or mouse to advance the slides, use a remote. Previously, I wrote about controlling Microsoft PowerPoint using an Apple Remote. This Tech Tip is … Read more
When you type a word into a Spotlight search field on your Mac, your Mac will perform a search of the contents of your files by default. Personally, I tend to search for files by file name most often. Here’s an easy way to get your Mac to search by file name instead of file content. … Read more
In last week’s Tech Tip, I provided an overview of a few ways a person can remotely access their own Mac, including LogMeIn. I tend to use LogMeIn to provide my clients with remote support. If you’d like to set up your Mac to allow me to remotely control it, please follow these instructions for downloading and installing … Read more
Is your external backup hard drive full of Time Machine backup data? In last week’s Tech Tip, we talked about how Time Machine automatically deletes your oldest backups to make room for new backups. Time Machine typically does this, but I’ve seen it misbehave also. Alternatively, you might want to manually delete some of your old … Read more
Would you like to create a questionnaire, sign-up form, quiz or other type of form that people can fill out on their computer? If so, here are some general instructions on how to create a form using Microsoft Word 2011 or Word 2016 on your Mac.
Would you like to turn a word in an email message into a web page hyperlink? If you use Apple’s Mail, use these simple instructions.
Hard drives are the component of a computer that fail most often. Every hard drive will eventually fail. This is why it’s so important to backup your Mac’s hard drive. It’s also prudent to periodically check the health of your Mac’s internal hard drive. I recommend two applications for this purpose: Onyx (free) and SMARTUtility (free … Read more
Would you like to quickly delete files from your Mac using a few keystrokes on your keyboard? Here’s how to do it.
While viruses are not a major risk for Mac users, it’s still prudent to have an anti-virus application installed on your Mac. Sophos offers a free Macintosh anti-virus application for use on home computers. Give it a try.