Keeping your information secure from prying eyes.
Do you use Zoom? If so, you should be sure to update it regularly. Zoom’s popularity has skyrocketed due to all of the disruptions caused by the coronavirus pandemic. However, the Zoom application has a history of security and privacy issues. Thus, I strongly encourage you to regularly check for Zoom updates and install them … Read more
Have you used LogMeIn on your Mac? I used to use LogMeIn to provide remote support to some clients. Earlier this year I changed the way I offer remote support. Read more about that here.
Read moreHave you ever need to share your password with somebody else? Have you ever sent a password via email? QuickForget is a good way to share sensitive information such as a password.
Read moreDo you want to know if some of your passwords have been compromised? A good place to start is the Have I Been Pwned? web site. No, that’s not a typo. I meant to type pwned. It’s a derivative of owned. If you’re still scratching your head, then please read this definition of pwned.
Read moreI strongly recommend that you configure your Mac to require a password when it is awoken from sleep or screen saver. It’ll take a minute or two to setup this feature and it’ll slow down a thief if your Mac ever gets stolen.
Read moreDo you use Safari as your web browser? Do you ask it to save the passwords you use to login to various websites? If so, did you know that you can view a list of these passwords? This is a handy way to look-up or retrieve some of your passwords.
Read moreAre you retiring an older Mac that has a mechanical, spinning hard drive in it? If your Mac is running OS X 10.11 then continue reading this article. Below are instructions on how you can securely erase the Mac’s hard drive before you donate your Mac or sell it.
Read moreHave you received an email which starts off by listing one of your passwords and then goes on to indicate that a video recording of you watching an adult content video which will be sent to your friends unless you pay a few thousand dollars in bitcoin? Please don’t believe everything you read. Emails like … Read more
Do you want to encrypt an external hard drive or USB flash drive connected to your Mac? Encrypting the drive will protect the data on that drive. Each time that drive is connected to another Mac you’ll need to enter a password before the drive is available and before you can view or edit the … Read more
[Update Nov 2023: Sound Support no longer uses LogMeIn for remote access to client Macs.] Are you one of my clients? Do you have LogMeIn installed so I can remotely access your Mac to provide you with remote support? If so, a recent update to LogMeIn requires you to grant it greater access to your … Read more
Are you confused by messages from Malwarebytes about the need to update or upgrade? If so, you’re not alone. My general recommendation is that you always want to update Malwarebytes, but you probably don’t need to upgrade it.
Read moreDo some legitimate emails that you receive end up on your spam folder? You may be able to prevent this from happening by putting the sender’s email address on your email server’s allow list. Before we talk about how to do that, let’s start by reviewing the general process of how emails get identified as … Read more
Do you need an anti-virus app on your iPhone? The short answer is no, there is very little risk that your iPhone could get infected with malicious software, like a virus. However, one should continue to be vigilant and concerned about the security of one’s phone and the personal data on it. There are a few … Read more
Are you prepared to handle the theft of your Mac? Unfortunately, I had to test my own disaster recovery procedures when my laptop was stolen this past week. In situations like this, I believe there are two priorities. First, is the data on the Mac inaccessible? Second, can one get up and running on another Mac with … Read more
Have you used MalwareBytes to remove malware from your Mac? Malwarebytes does a great job of removing harmful software from your Mac, but it sometimes leaves bits and pieces of the malware on your Mac. These remnants are not harmful to your Mac, but I like to get rid of them anyway. If you are one … Read more
iOS 11, released in October, 2017, adds an Emergency SOS feature, which also gives you a way to disable your TouchID feature. Disabling TouchID could be desired in the event of a mugging or an arrest.
Read moreYou are the weakest link in your computer’s security! Please keep reading this important Tech Tip. If you’re not already aware of this fact, I hate to be the bearer of bad news, but the easiest way for a hacker to get into your Mac is through you. Tricking you into divulging information, installing software … Read more
Please watch out for tech support phone scams. There are two types of scams. The first type are scammers who call you at home and fraudulently claim to be from some group like Apple or Microsoft. The second type are groups that you mistakenly call when you’re seeking technical support.
Read more[Update Nov 2023: As of 2021, Adobe has ended support for the Flash Player plugin. Please uninstall it if it’s still on your Mac.] Please be aware that some pop-up windows indicating that you need to update the Adobe Flash Player on your Mac could be bogus. Yup, that’s right. We live in a messy complex world and … Read more
Have you forgotten or misplaced your Airport or Time Capsule passwords? If so, you should consider using the Soft Reset feature that Apple builds into Airports and Time Capsules. You could also review my previous Tech Tip about retrieving your Airport password from your Keychain which could save you from having to perform a Soft Reset. I should … Read more