If you use Outlook for Mac, especially for business purposes, it’s time to seriously review your use and consider switching to another email client such as Apple Mail or eMClient or the recently released MailMaven. Legacy Outlook is moving towards being retired and New Outlook, in my opinion, is inadequate for business users and has … Read more
Do colleagues report that they don’t get emails that you send? Do you use a custom domain for your business, such as soundsupport.biz or yourcompany.com? If so, you should use Mail Tester to help you assess the spammyness of email messages that you send. Previously, I wrote about how you should setup SPF, DKIM and … Read more
Would you like to reduce the likelihood of having your emails marked as spam? Would you like to try to prevent others from being able to send emails using your email address? If so, you should add SPF and DKIM records to the DNS records for your domain name and consider enabling DMARC. It’s important … Read more
Do you use Gmail? Would you like to setup an automated reply email to indicate that you’re going to be on vacation or out of the office? Google provides some simple, step-by-step setup instructions for their Vacation Responder. Since Gmail’s interface changes often, I do not think it makes sense for me to re-write them in … Read more
Do you use an iCloud email account? (iCloud email accounts can end in any of the following suffixes: Mac.com, Me.com or iCloud.com.) Do some spam emails arrive in your Inbox? Apple’s spam filters are pretty effective, but nobody’s spam filters are perfect. Thus, if spam or phishing emails get past Apple’s spam filters and arrive … Read more
Did a friend or colleague tell you that he or she did not receive an email that you sent? If so, here are the initial steps that you should take to identify the reason for this. The problem could be on your end or on his or her end so let’s start by trying to … Read more
Do you use Rackspace as your email provider? Did a legitimate email from a friend or colleague show up in your Spam folder? If so, you could add your friend or colleague’s email address to Rackspace’s Safelist. A Safelist is sometimes called a whitelist and is the opposite of a blacklist. Emails from people listed … Read more
Do you use Gmail? Do you access your Gmail account using Safari, Google Chrome or another web browser on your Mac? Do you like Gmail’s look and feel? I don’t like Gmail’s interface at all. Fortunately, Google lets you customize Gmail’s interface extensively. Here’s a list of the changes I made to make Gmail easier … Read more
Do some legitimate emails that you receive end up on your spam folder? You may be able to prevent this from happening by putting the sender’s email address on your email server’s allow list. Before we talk about how to do that, let’s start by reviewing the general process of how emails get identified as … Read more
What is webmail and why would you want to use it? Webmail is a term that is commonly used in two ways. It’s used to describe web-based email services like Yahoo Mail and Google’s Gmail. Webmail is also used to describe web-based access to any email account. For the past decade or more, nearly every ISP or email … Read more
Do you get emails that you do not want to receive? We all do. I hope you know that you should often click the unsubscribe button which appears at the bottom of these emails to truly stop receiving those messages. But, do you know when you should not click the unsubscribe button? Here are some guidelines: Use the … Read more
Are you trying to start using a new email address and stop using an older one? For example, are you moving homes and thus will no longer be able to keep your old comcast.net email account? Or did you change jobs and thus need to stop using your old employer’s email account? If so, here’s … Read more
Do you use Rackspace as your email provider? If so, Rackspace has a great email set up web page. This page provides illustrated step-by-step instructions on how to set up your Rackspace email account on computers, smartphones or tablets. You select which operating system is running on your device and it provides you instructions specific to … Read more
Do you ever get emails from a real company like Apple, HP, Adobe, Bank of America, Chase or PayPal that look real, but you’re not sure if they are legitimate emails? If so, here are two things you can look at in order to determine their authenticity.
Read moreAre you having problems accessing your Gmail account from Apple Mail or Microsoft Outlook? Over the past 6 months I’ve encountered a number of clients who have had problems reliably accessing their Gmail account via these apps. Here’s a list of symptoms my clients experienced and how I fixed the problems.
Read moreDo you use a Comcast email account? If so, you might be interested to know that Comcast email accounts are now IMAP-enabled. IMAP refers to the way your email application, such as Apple Mail, interacts with the mail server. IMAP offers more sophisticated email management if you access your email account using multiple computers, tablets … Read more
Do you struggle to stay on top of the high volume of email messages that arrive in your Inbox every day? Many people struggle with this, including me. Here are some suggestions on how you can start to tame your Inbox. You don’t need to implement all of these suggestions. Instead, just pick a few that … Read more
When you’re on vacation or out of the office for a day-long meeting would you like to send an auto-reply to email messages that you receive? If your email provider is Rackspace then follow these instructions. Rackspace is a premiere email provider and I regularly recommend Rackspace to my clients.
Read moreDo you have thousands of email messages in your Inbox or Sent folder? If so, read on to learn how this can cause problems as well as better ways to organize your messages. Recently, I’ve had a string of users who have been negatively impacted since they’ve had over 10,000 messages in either their Inbox or Sent mail … Read more
Are you pleased with your company’s email and web hosting company? Email is a critical business tool for many businesses, thus one should not change hosting companies on a whim or without adequate preparation. Here’s an overview of the migration process, including pre-migration planning, day-of-migration tasks and post-migration tasks.
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