Getting to know the basics of your computer.
Restarting fixes a variety of problems. It’s true! You might have heard the adage, When in doubt, restart or if you’ve ever called for computer support you’ve likely been asked Have you tried restarting yet? I know I ask my clients this question almost daily. If you’re having a problem with a device, please restart it. … Read more
Do you have thousands of email messages in your Inbox or Sent folder? If so, read on to learn how this can cause problems as well as better ways to organize your messages. Recently, I’ve had a string of users who have been negatively impacted since they’ve had over 10,000 messages in either their Inbox or Sent mail … Read more
I know you subscribe to my Tech Tips to get pearls of wisdom and nuggets of knowledge. Not this week. This Tech Tip is just for fun. Hope you enjoy it. I know we can all relate to this scenario. Computer: Please enter your new password. Person: cabbage
Read moreThis Tech Tip is a cautionary tale. As a general rule, I recommend that you avoid installing apps that claim to tune-up or optimize your Mac. Last week, I worked on two Macs whose performance was negatively impacted by MacKeeper, MacBooster and TuneUpMyMac. A third Mac’s web browsing had been hijacked by Conduit Search. It’s not clear … Read more
Most of us tend to simultaneously keep many applications open. Consequently, we sometimes get lost or overwhelmed by having too many windows open. Would you like to quickly hide all windows so you can see your Desktop? Here are two ways to accomplish this:
Read moreThroughout the day I often use the Find command. I encourage you to incorporate it into your daily habits. I use it most frequently within documents to find a particular word or phrase. Here are some examples of how I use the Find command.
Read moreDo you carry your laptop and assorted accessories in your bag? If you’re like me, you carry a power cord, earphones, a USB flash drive, a few cables and adapters, etc. I grew tired of sorting through a pile of accessories trying to find what I needed. I ended up buying a small Cocoon Grid-It … Read more
DuckDuckGo is a search engine that is much less well-known than Google, but you should check it out. As the title of this article indicates, DuckDuckGo is a privacy-friendly alternative to Google.
Read moreAs many of you may have heard or read, the World Wide Web, more commonly call the Web, turned 25 in March 2014. While conversing with friends and clients I became aware of a common misconception — that the Internet and the Web are the same thing. They are not the same thing. They are … Read more
Do you know how fast your Internet connection is? What is the unit used for measuring Internet connection speeds? How fast does your Internet connection need to be if you want to stream a movie from Netflix or a similar service?
Read moreThis week’s Tech Tip is a cautionary tale. Backups Don’t Exist Unless You Test Them. This adage may not make immediate sense to you, but let me explain. It is extremely important to test your backups by actually restoring one or more files. If you don’t know that you can successfully restore a file from … Read more
Do you get overwhelmed by all of the technical terms you encounter? Would you like to get simple definitions for USB, broadband, tether, Wi-Fi or big data? If so, check out the Computer Desktop Encyclopedia (CDE) web site.
Read moreOne of the most common questions I hear from clients is, “Why is my Mac slow?” This seemingly simple question can have an array of possible causes. Below are a few things you can easily check. One of these could help you identify, or maybe resolve, the cause of your Mac’s slowness.
Read moreWhen you put a file into Trash and then empty the Trash, you aren’t really deleting or destroying that file. If you really want to destroy that file, you should use Secure Empty Trash, which will overwrite the file. To do this, put a file into Trash, then click on the Finder menu and select Secure … Read more
Deleting or removing an application from a Mac can be both deceptively simple and surprisingly complex. Many applications can be deleted by simply dragging them to the Trash. However, this method will often leave small, related files tucked into various folders on the Mac. Thus, it is useful to know about some other ways to … Read more
When Apple releases a major update to the Mac operating system, called macOS, or the operating system used on iPhones, iPads and iPod Touches, called iOS, clients often ask me when or if they should install these updates.
Read moreThere are many ways to rename a file in Mac OS X. It seems that the easiest way is not necessarily well known, since I regularly find myself sharing the following information. Simply click on a file or folder icon in the Finder, then press the Return key. The file or folder’s name will be … Read more
Have you ever wanted to have a folder appear in two places at once on your Mac? If so, you should know about creating aliases. An alias is a pointer, or shortcut, to the original folder. An alias looks like the original folder, but when you double-click it, the original folder opens. Follow these instructions … Read more
Update December 2016 – CenturyLink, WaveG and Frontier Communications have offered fiber-optic based Internet service for a while. Service is not available in all neighborhoods and towns. Use the links, above, to check availability in your neighborhood. I’m not aware of any smaller players who are offering such service. Update: January 2014 – Seattle’s deal with Gigabit … Read more
When was the last time you looked at your Downloads folder? More importantly, when was the last time you cleaned it out? Unless you have reconfigured settings in both Mail and Safari, as well as some other applications, any file that you download gets put into the Downloads folder. I recommend that all users regularly … Read more