Pay Attention to Unsolicited Facebook Password Reset Messages

Access Denied

We’ve seen an uptick in attacks on Facebook accounts that generate email messages like the one below. It’s saying someone is attempting to reset your Facebook password in order to access your account. If you didn’t ask to reset your Facebook password within the past 5 minutes, do not enter the provided code! In fact, do nothing with a message like this, since you can’t easily tell if it’s a legitimate message from Facebook or a phishing attack. As long as your email account hasn’t been compromised, you have nothing to worry about, but consider any such messages as encouragement to have strong, unique passwords for your email account and any social media services. Also, we highly recommend turning on two-factor authentication for these accounts. Of course, if you get a second message saying that your password was reset, immediately secure your account.

(Featured image by iStock.com/Nicholas77)


Make Apple Watch Apps Easier to Find with List View

With the original version of the Apple Watch, Apple introduced “grid” view, which shows tiny icons for each app in a random circular pattern, making them difficult to find for most people. Happily, at some point, Apple relented and gave us the more sensible list view, which shows all the apps—with their names—sorted alphabetically. If your Apple Watch shows apps in grid view when you press the Digital Crown, fix it by opening the Watch app on your iPhone, tapping App View, and selecting List View. You can also do this on the watch itself in the Settings app.

(Featured image by Adam Engst)


Apple Starts Releasing Rapid Security Responses for the iPhone, iPad, and Mac

Updating Apple Devices

By now, you’ve probably seen a new form of update for iOS, iPadOS, and macOS: the Rapid Security Response. Early in May, Apple released the first instances of these updates, which the company had promised for iOS 16, iPadOS 16, and macOS 13 Ventura when those operating systems were first announced. Let’s answer some of the questions we’ve been hearing.

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Apple Is Shutting Down My Photo Stream—Switch to iCloud Photos

Dry creek bed

Apple has quietly announced that it is shutting down the My Photo Stream service, the company’s first iCloud-based effort at helping users sync photos between devices. My Photo Stream had numerous limitations but was free and didn’t count against iCloud storage quotas. If you’re still using My Photo Stream, note that photos will stop uploading as of June 26, and all My Photo Stream photos will be removed from iCloud on July 26; they’ll remain on your individual devices. Apple is encouraging all remaining My Photo Stream users to switch to iCloud Photos, which is more capable in every way but might require you to pay for additional iCloud+ storage to hold your photo library. Those who don’t want their photos in the cloud might check out Mylio Photos+. Contact us if you need assistance migrating to iCloud Photos or ensuring all your various photos are backed up securely.

(Featured image by iStock.com/mpiokpee)


At WWDC23, Apple Releases New Macs, Previews New OS Features, and Unveils Vision Pro

WWDC Conference

Apple’s Worldwide Developer Conference keynote (full video or 2-minute recap) is primarily an opportunity for Apple to give developers a first look at new features coming in its operating systems, and this year was no exception. However, Apple sandwiched those feature reveals between announcements of new Macs and the unveiling of its mixed-reality Vision Pro headset, due next year. Here’s what you should know.

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Prevent Quick Screenshots from Cluttering Your Photos Library on the iPhone and iPad

Cluttered photos

By default, when you take a screenshot (instructions for iPhone and iPad), it saves to Photos. But what if you don’t want something like a quick image of a map for a friend to clutter your Photos library? In iOS 16 and iPadOS 16, Apple has added new options. When you tap the screenshot thumbnail that appears briefly after pressing the capture buttons, you can crop and mark up your image. Or not. The key is that when you’re ready, tap Done to get an option to Copy and Delete, which is great when all you want to do is paste the screenshot into a Messages conversation or Mail message. You can also save to Photos, Files, or Notes, or just trash the screenshot if you’ve changed your mind.

(Featured image by iStock.com/simona flamigni)


Integrate Your Cloud Storage Service into the Finder

Many businesses, schools, and other organizations have adopted cloud storage services like Box, Dropbox, Google Drive, and Microsoft OneDrive for excellent reasons. Cloud storage provides a centralized spot for shared data without the up-front cost or maintenance issues of a network-attached storage device. It also allows individuals to access the same files on multiple devices and significantly enhances collaboration by allowing multiple people to work on the same file.

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How to Turn Mail’s Rich Website Previews into Plain Links

Sometimes apps can be too helpful. Apple’s Mail on the Mac likes to turn pasted website addresses into graphically rich previews, and sometimes that’s OK. But other times, the preview is confusing or takes up too much space. Or you may want to send a plain link so the recipient can see its text. There are three ways to avoid rich link previews:

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Reveal Your Desktop Quickly with a Keyboard Shortcut

The Mac’s Desktop is a remarkably useful place. It’s a good spot for in-progress documents, screenshots, images dragged out of Web pages, and more. However, app windows tend to obscure the Desktop, making it harder to use. There are two quick ways you can temporarily hide windows, making it easy to access icons on the Desktop. In macOS 13 Ventura, in System Settings > Desktop & Dock, click the Shortcuts button at the bottom and assign a keyboard shortcut to Show Desktop (we like the Right Option key). Or click Hot Corners and choose Desktop for one of the corners. (In macOS 12 Monterey and earlier, look in System Preferences > Mission Control.) Then, press that keyboard shortcut or put your pointer in that corner to move your windows aside temporarily. When you’re done, press the key or move the pointer there again to put the windows back.

(Featured image based on an original by iStock.com/AmnajKhetsamtip)

Create Your Photo Legacy Course

Create Your Photo Legacy Course

Would you like to create a curated collection of your photos, letters, recipes, audio files, text messages and other documents that you can share with family or friends? If so, consider taking Mirja Heide’s four-week course at Edmonds College starting Thursday May 18th from 6-8 PM. The course costs $99. In this course, you will learn how to set up a permanent online home for preserving your memories. You will be able to start to build a collection of your most cherished items.

Bring your Windows PC or Mac laptop to class if you’re able.

Instructional handouts will be provided and take-home assignments given each week.

Visit Edmonds College Continuing Education to register for the course.

For more information about Mirja, please visit her RefreshFotos website.

Make Sure to Back Up iPhone Photos on Your Mac

If your iPhone were to be stolen or suffer an unfortunate accident, would you lose all your precious photos? Those using iCloud Photos are probably shaking their heads smugly, thinking that all those baby and vacation photos are backed up securely in iCloud. iCloud Photos does indeed store a copy of all your photos, but you shouldn’t assume that everything in it is completely protected. Although it’s extremely unlikely that Apple’s systems would fail so that you’d lose anything, the contents of your iCloud account aren’t as safe as would be ideal.

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How Often Should Macs Be Replaced?

It’s a question as old as the personal computer. When should you replace your current Mac with a new model that’s faster and more capable? If money were no object, the answer would be easy—whenever you feel like it. For the rest of us, and particularly for organizations with multiple Macs and limited budgets, the question is harder to answer. But answer it we must because most of us can’t do our jobs without a Mac.

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What to Do If Your iPhone Takes a Plunge

No one intends to drop their iPhone in a pool or fall off a boat with their iPhone in a pocket. But accidents happen. Happily, Apple has designed the iPhone with significant levels of splash and water resistance, so brief exposure to rain or even a quick dunk might not cause any problems. If your iPhone does get wet, follow our advice below to dry it out before calling for more help.

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Protect Your iPhone Passcode by Using Face ID or Touch ID

Phone theft

This is troubling. Joanna Stern and Nicole Nguyen of the Wall Street Journal have published an article (paywalled) and accompanying video that describes attacks on hundreds of iPhone users in major cities throughout the United States. Some attacks involve drugging people in bars or even violence, but the most avoidable involve the thief or a confederate surreptitiously observing the iPhone user entering their passcode before snatching the iPhone and running.

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FAQs about Apple’s Messages App and What Can Go Wrong When Using It

Most of us rely on Messages every day to text with family, friends, and colleagues. Not surprisingly, we’ve fielded numerous questions surrounding common confusions with this popular app. We hope our answers here will help you use Messages more effectively and work around problems.

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What’s the Difference between Removing and Deleting an App?

Remove App

There are many reasons you might want to get rid of apps from your iPhone or iPad. To begin, touch and hold on a blank spot on a Home Screen to enter “jiggle mode.” Then tap the ⊝ icon for any app to see the question about whether to delete the app entirely or merely remove it from the Home Screen. Delete the app if you don’t want to use it anymore or need to reclaim the space it occupies. (You can download it from the App Store again.) Remove the app from the Home Screen if you want to reduce clutter, keep the app on your device, and don’t mind opening it from the App Library (swipe left past all the Home Screens) or from Search (swipe down from the middle of the screen).

(Featured image based on an original by iStock.com/Photosbypatrik)

Learn About Digitizing Photos and Movies In A Free Zoom Tutorial

How To Digitize Photos with a Forever Box

Do you have photographs, negatives, slides, home videos and 8mm film you’d like digitized, but you don’t know how to start? Then join Mirja Heide, a certified photo organizer for her free Zoom tutorial on Wednesday, March 29, 2023 from 1:30-2:00 PM Pacific. She will show you how simple it is to digitize your photos and movies with a FOREVER Box. Her tutorial will guide you through the steps and provide helpful tips along the way. Registration closes on Monday, March 27.

Is Your Wi-Fi Network a Security Risk?

Wireless router

With Wi-Fi security, it’s easy to fall into the “out of sight, out of mind” trap. Your Wi-Fi router probably lives in a corner or closet, and of course, Wi-Fi’s radio waves are invisible. But the ease of connecting your devices to your Wi-Fi network means it’s equally as easy for a hacker to connect to your network and eavesdrop on your traffic. Or rather, it’s easy unless you take advantage of the security options available in every Wi-Fi router.

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