13-inch MacBook Pro Solid-State Drive Service Program

Do you have a 13-inch MacBook Pro that you bought between June 2017-June 2018? If so, please see if your Mac is affected by Apple’s service program which they introduced in November 2018.

Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold between June 2017 and June 2018. Read More from “13-inch MacBook Pro Solid-State Drive Service Program”

How To Fix Outlook’s Search Feature On A Mac

Do you use Microsoft Outlook 2011, Outlook 2016, or newer, on a Mac? If your copy of Outlook has lost its ability to find emails, here are some suggestions on how to fix Outlook’s search function. Microsoft has written a thorough article outlining all possible causes and fixes when Outlook’s search function stops working. This is great, but I think this article might overwhelm the typical person since it is quite dense and a bit technical. In my experience, the most common cause is a corrupt Spotlight search index. Read More from “How To Fix Outlook’s Search Feature On A Mac”

An Extension Cord For Your Mac Laptop With USB-C Power Adapter

Do you own a Mac laptop with USB-C ports? If so, it came with a USB-C power adapter. Did you notice that Apple no longer includes an extension cord with this USB-C power adapter? If so, you might be interested in Ten 1 Design’s Stella, which is a well designed extension cord. Read More from “An Extension Cord For Your Mac Laptop With USB-C Power Adapter”

If You’ve Forgotten The Password For Your Encrypted iPhone Backup

Do you backup your iPhone to your Mac? I recommend that you manually backup your iPhone to your Mac, every few weeks, even if you already backup your iPhone automatically to iCloud. When you backup your iPhone to your Mac you have the choice to encrypt the backup or not. The advantage of encrypting your iPhone backup is that the backup will include information not stored in an unencrypted backup such as email account passwords, wi-fi settings and health data. There are 2 significant disadvantages of forgetting the password used to encrypt your iPhone backup. First, you cannot restore that backup onto your iPhone. Second, it was very difficult to work-around the forgotten backup and create a new backup of your iPhone on your Mac. Finally, starting with iOS 11, Apple introduced an easy way to work-around a forgotten iPhone backup encryption password. Read More from “If You’ve Forgotten The Password For Your Encrypted iPhone Backup”

How To Download Older Versions Of The Mac operating system (macOS)

Have you noticed that once Apple releases a new version of the Mac operating system (macOS) that previous versions vanish from the App Store? Have you ever needed to reinstall one of these older versions of the Mac operating system (macOS)? It can be challenging to do this since Apple does not make older versions readily available unless you saved your own copy of the installer for the older version. I recently learned that some older versions are still available on the App Store.  Read More from “How To Download Older Versions Of The Mac operating system (macOS)”

USB-C Adapters For Your New MacBook Pro Or MacBook Air

Have you bought a new Mac laptop that comes with USB-C ports on it? If so, you will likely need to buy one or more adapters in order to connect device too it. Below, I discuss a number of different adapters that will likely meet your needs. You might also wonder why Apple switched to this new type of port. Cynics might guess that it’s so Apple can sell adapters, but I don’t believe that’s the case. Instead, I think it’s because these new ports are smaller, faster and more versatile than every type of port that has come before. These new ports are very compact so laptops can be thinner than ever. These ports are very fast so data can be transferred very quickly to peripherals.  This next part can be a bit confusing, but it’s actually more accurate to call this new type of port a Thunderbolt 3 port. Thunderbolt 3 ports include USB-C capabilities, but Thunderbolt 3 ports allow you to connect a range of devices beyond USB devices. For example, you could connect a monitor, a power cord or ethernet cable.

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Unable To Sign-Out Of iCloud

Have you ever gone to your Mac’s iCloud System Preferences and clicked the Sign-Out button and then had your Mac fail to properly sign-out of iCloud? Typically, signing out of iCloud is a straight-forward process, but in rare occassions, I’ve encountered difficulty. If you’re having this problem, try one of these options that have worked for me. Apple introduced the iCloud System Preference pane in OS X Lion, version 10.7.5. Before that it was called MobileMe.

Option 1

  1. Make sure you’re signed in to your Mac using a User account that has administrative privileges. (Explaining how to do this is outside the scope of this article.)
  2. Go to /Applications/Utilities and double-click Terminal to open it. (Before you use Terminal, please make sure you have a full backup of your Mac. Issuing commands in Terminal improperly can have very adverse effects on your Mac.)
  3. Type this command: defaults delete MobileMeAccounts
  4. Press the Return (aka Enter) key and type your user account password if prompted.
  5. Now, see if you can sign out of iCloud successfully. Go to the Apple menu, select System Preferences and click on the iCloud button. Click on the Sign Out button.

Option 1 is based on information provided at BenCoding.com


Option 2 – Warning: Deleting these files mentioned below will cause every account you have setup in the Internet Accounts System Prefernces pane to be deleted. Thus, you would need to re-add any other accounts, if you want them.

If you know how to access the invisible Library folder in your User Account then delete the following files:

~/Library/Preferences/MobileMeAccounts.plist and the contents of ~/Library/Accounts

Click on the Apple menu and select Log Out

After your Mac has logged you out of your account, you’ll be taken to the Login screen. Select your account and login again.

Now see if you can sign out of iCloud successfully. Go to the Apple menu, select System Preferences and click on the iCloud button. Click on the Sign Out button.

Free, Online Audio Recorder And Video Converter

Have you ever needed to record your voice or make a video recording of yourself? Have you ever needed to convert an audio or video file from one format to another? A company named 123apps LLC offers free and easy to use online tools. If you’re concerned about privacy, please review their privacy policy. I used the audio recorder recently to record some new messages for my voicemail system. My voicemail system required .mp3 files. QuickTime Player can make audio recordings, but it produces .m4a files. I could convert the .m4a file to .mp3 format using the online audio converter, but it was quicker to use the online voice recorder since it produces .mp3 files. Read More from “Free, Online Audio Recorder And Video Converter”

Assign Custom Names To Flags In Apple Mail

Do you use the Flag button in Apple Mail to tag some of your messages with a small red flag icon? This is a quick way to mark some messages so they’ll get your attention when you review your Inbox in the Mail application. Did you know that Mail offers 7 colored flags? Did you know that you can assign custom names to each flag?

Here are instructions for renaming the flags. It’s easy but not obvious how to do this since you have to first assign each color of flag to at least one email message.

  1. Open the Mail application
  2. Click on an email message
  3. Click the Message menu, select Flag, and then click on one of the 7 flag colors to assign this color to the selected message.
  4. Repeat steps 2 and 3 for each of the remaining flag colors until you have assigned all 7 colors to one or more email message.
  5. On the left-hand side of Apple Mail click on tiny arrow that appears to the left of the word Flagged. This will reveal a list of all of the flags.
  6. Control-click on the current name of one of your flags and select Rename Mailbox.
  7. Type in a new name for this flag. In the image below you can see that I’ve changed the default flag names to General Flag, Reply Needed, To Do, etc

Apple Mail Flags

How To Delete Old iPhone Or iPad Backups From Your Mac

Is your Mac’s internal storage nearly full? If so, you may have seen an error message indicating that your startup disk is nearly full. I typically use OmniDiskSweeper to free up storage space on a Mac. One of the easiest techniques I use to free up some storage space is to remove backups of iPhones or iPads that haven’t been used in months. Use these instructions to remove iPhone of iPad backups that you no longer need which are taking up precious storage space on your Mac.

  1. Open iTunes by clicking on its icon on the Dock, if present, or open it from your Applications folder.
  2. Click on the iTunes menu and select Preferences
  3. Click the Device button
  4. Review the list of backups listed. If you want to delete one, click on it
  5. Click the Delete Backup button
  6. You will be asked if you really want to do this. If you do, click the Delete button
  7. Click on iTunes and select Quit iTunes