Have you used MalwareBytes to remove malware from your Mac? Malwarebytes does a great job of removing harmful software from your Mac, but it sometimes leaves bits and pieces of the malware on your Mac. These remnants are not harmful to your Mac, but I like to get rid of them anyway. If you are one of our clients and we sent you a list of some files that need to be manually removed here are instructions to guide you. Read More
Would you like to be able to use the blind carbon copy (Bcc) feature in Apple Mail? It is easy to enable this feature, but not necessarily obvious how to do so. By default, when you create a new email message in Mail, it only displays lines named To, CC and Subject. To add a Bcc line, click on the View menu and select Bcc Address Field. The two images below depict both the default configuration and how things look once Bcc has been enabled.
Do you want to completely erase a Mac and reinstall its operating system? Perhaps you are about to give away this Mac. Or, perhaps your Mac is acting up and you want to start with a clean slate. Here are instructions on how you can erase the hard drive and reinstall OS X, recently renamed macOS.
OS X 10.7 and newer includes a feature called the Recovery Partition. This is a normally invisible part of the Mac’s hard drive. The Mac can start up from the Recovery Partition, and it can be used to erase the hard drive and then reinstall OS X onto that hard drive. Read More
iOS 11, released in October, 2017, adds an Emergency SOS feature, which also gives you a way to disable your TouchID feature. Disabling TouchID could be desired in the event of a mugging or an arrest. Read More
If you use Apple’s Photos application, please read this tip which I think you will find helpful. Apple released Photos for the Mac in April 2015 so the majority of Mac users have migrated to it by now. Read More
If you use Office 2011, it’s time for you to start planning your upgrade to Office 2016. Office for the Mac includes Word, Excel, PowerPoint and Outlook, if you buy the Business version. There are a few reasons for you to start planning to switch to Office 2016. Initially, as of October 10, 2017, Microsoft will not release any more updates for Office 2011. This means they won’t fix any more bugs, release security updates or provide email or phone support. Additionally, Microsoft indicated that they have not tested Word, Excel, PowerPoint or Outlook with macOS High Sierra (aka OS X 10.13) which Apple released in September 2017. Thus, if you choose to use Office 2011 in High Sierra, you might encounter issues. Lastly, Apple has indicated that High Sierra is the last version of the Mac operating system that will fully support 32-bit apps. So the writing is on the wall. Make your plans. When the time comes, you could either buy a copy of Office 2016 or you could subscribe to Office365. Office Home & Student 2016 costs $150. This includes Word, Excel and PowerPoint. Office Home & Business 2016 costs $230 and adds Outlook. If you want to subscribe to Office365 you can choice from either Office365 Home or Office365 Business plans.
Before you install iOS 11 on your iPhone or iPad, please check to see if you rely on older apps which are not compatible with iOS 11. iOS 11 is Apple’s latest major release of software for iPhones and iPads, released at the end of September, 2017. For many years, I’ve recommended holding off on installing major upgrades since Apple often introduces major redesigns to the user interface and major upgrades often have anmnoying bugs. With the upgrade to iOS 11 there is another reason to hold off on upgrading. iOS 11 no longer supports 32-bit apps. This means that older applications that haven’t been updated in several years will no longer work. Here’s how you can check to see if you have any incompatible apps on your device. Read More
When you are away from home, you need to make sure your iPhone connects to wi-fi networks to ensure that it’s getting backed up. This tip assumes that you have automatic backups to iCloud enabled. If you need help turning on this feature or checking to see if it’s on, then please refer to my previous tip, How To Backup Your iPhone or iPad. Read More