If you know that a snow storm is approaching your home, do you prepare? Perhaps you stock up on some extra food, test your flashlight or your generator. Do you need to prepare? No, but you’ve likely learned that it’s better to prepare than to pay the price of running low on milk, bread, batteries, … Read more
By now, you’ve probably seen a new form of update for iOS, iPadOS, and macOS: the Rapid Security Response. Early in May, Apple released the first instances of these updates, which the company had promised for iOS 16, iPadOS 16, and macOS 13 Ventura when those operating systems were first announced. Let’s answer some of […]
Read moreDo you use Zoom? If so, you should be sure to update it regularly. Zoom’s popularity has skyrocketed due to all of the disruptions caused by the coronavirus pandemic. However, the Zoom application has a history of security and privacy issues. Thus, I strongly encourage you to regularly check for Zoom updates and install them … Read more
[Update Nov 2023: Sound Support no longer uses LogMeIn for remote access to client Macs.] Are you one of my clients? Do you have LogMeIn installed so I can remotely access your Mac to provide you with remote support? If so, a recent update to LogMeIn requires you to grant it greater access to your … Read more
Are you confused by messages from Malwarebytes about the need to update or upgrade? If so, you’re not alone. My general recommendation is that you always want to update Malwarebytes, but you probably don’t need to upgrade it.
Read moreA few weeks ago Apple released an update which addresses the bash security vulnerability found in OS X during the last week of September 2014. The security vulnerability was nicknamed shellshock or the bash bug and reportedly affects all versions of OS X as well as many versions of Linux and Unix released over the past … Read more
Intuit recently announced that it plans to release an update to Quicken 2007 that will make it compatible with Mac OS X 10.7, aka Lion. This news is a big relief to a number of my clients who have intentionally held off on updating to Lion. Those clients use Quicken 2007 and migrating to another … Read more