Here’s an overview of how to install a major upgrade to OS X. For example, if you would like to upgrade from OS X Yosemite (aka OS X 10.10) to OS X El Capitan (aka OS X 10.11) then you could follow the instructions below. (These instructions assume you have at least OS X 10.6.8 or … Read more
Do you use Rackspace as your email provider? If so, Rackspace has a great email set up web page. This page provides illustrated step-by-step instructions on how to set up your Rackspace email account on computers, smartphones or tablets. You select which operating system is running on your device and it provides you instructions specific to … Read more
You should consider using Apple’s easy-to-use Image Capture. Image Capture can both copy photos off of digital cameras and control a scanner to scan paper documents. Today’s tech tip focuses only on scanning. Image Capture can control hundreds of scanners made by Brother, Canon, Epson, HP and other manufacturers. Image Capture is one of many free applications that … Read more
I’m able to provide remote support for my clients. In order to remotely connect to a Mac, it needs to be on and awake. Here are instructions on how to configure your Mac to never sleep. The instructions vary based on the processor in your Mac. To determine the processor, follow steps 1 and 2 below.
Read moreHave you ever wanted to have a folder appear in two places at once on your Mac? If so, you should know about creating aliases. An alias is a pointer, or shortcut, to the original folder. An alias looks like the original folder, but when you double-click it, the original folder opens. Follow these instructions … Read more
In last week’s Tech Tip, I provided an overview of a few ways a person can remotely access their own Mac, including LogMeIn. I tend to use LogMeIn to provide my clients with remote support. If you’d like to set up your Mac to allow me to remotely control it, please follow these instructions for downloading and installing … Read more
Do you get your Internet service from Comcast? If so, do you know if you’re renting your cable modem or own it out-right? If a Comcast tech set it up then there’s a good chance that you’re paying a monthly rental fee of about $10. If this is the case, you might want to buy … Read more
Here are instructions on how to share a file or folder inside your Dropbox folder with another person. In previous Tech Tips, I gave an overview of Dropbox and give instructions on how to share files that are too large to send as an email attachment, even with people who don’t have Dropbox accounts, using the Public … Read more
Here are step-by-step instructions for deleting bookmarks from Safari and Firefox. The instructions might vary slightly if you’re using a different version of Safari or Firefox.
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