Information about the physical gadgets you use.
There’s little more annoying than accidentally touching the Caps Lock key while typing and having your text suddenly TURN INTO CAPITAL LETTERS, which we all know is seen as shouting. Unless you have some reason to type in capital letters regularly, you can prevent this mistake by disabling the Caps Lock key or remapping it […]
Read moreSometimes, something goes wrong, causing Mail on the Mac to have trouble sending a message. When it does, you may see an error like the one below, encouraging you with a default button to try another configured server. Don’t do it! Always click Try Later. If that still doesn’t work, contact your favorite tech support […]
Read moreAlthough we’re cautious about recommending that people upgrade to the latest major release of macOS, we think Apple has done a good enough job with macOS 14 Sonoma that anyone who wants to upgrade can do so now. That doesn’t mean you have to upgrade immediately, but there’s no major reason most people need to […]
Read moreOne of the prominent new features in iOS 17.1 and watchOS 10.1 is NameDrop, which makes it easy to exchange contact information with someone merely by putting your iPhone or Apple Watch next to theirs. When you do that, you can share your contact card and receive theirs, or just receive theirs—nothing happens unless you […]
Read moreWith macOS 13 Ventura, Apple brought Control Center from iOS to the Mac, providing a unified interface for features that users need to turn on and off regularly or that receive frequent adjustments, like screen brightness and audio volume. Clicking the Control Center icon in the menu bar brings it up, but it’s a small, […]
Read moreBetween apps, photos, videos, music, and downloads, it’s easy to fill up your Mac’s drive, particularly one with just 128 or 256 GB of drive space. macOS warns you when you get too low on space, but those warnings may come late—for optimum Mac performance, we recommend you keep at least 10–20% of your drive […]
Read moreWe periodically field questions about password-protecting a PDF to prevent the wrong people from reading it. Lawyers want to ensure that drafts of legal documents don’t fall into the wrong hands, financial advisers want to keep confidential financial information private, and authors want to prevent their writing from being shared broadly on the Internet. Others […]
Read moreSteve Jobs famously railed against cable clutter, and it’s now easy to use a desktop Mac with a wireless keyboard and mouse, either from Apple or another manufacturer. That’s fine for regular usage, but Bluetooth keyboards and mice aren’t always sufficient. Batteries wear out, pairing can fail, and wireless interference can cause lags or spurious […]
Read moreThe European Union has for many years required that websites—at least those serving European users—gain informed consent before storing the personal data of those users. That data includes cookies, which are bits of information stored in Web browsers that websites can read and write. Cookies are widely used for remembering login information, saving user account […]
Read moreWe’ve helped some clients recently with networking problems that seemed to be related to Internet connections. Most notable was intermittently slow Internet performance, causing the client to call their ISP to upgrade to a higher bandwidth connection with guaranteed throughput. But that extra monthly expense turned out to be unnecessary once we tracked the problem […]
Read moreAre you among the millions of people planning to get a new iPhone 15? It’s exciting, we know, but don’t move too fast when getting started with your new iPhone, or you might cause yourself headaches. Instead, follow these instructions when you’re ready to transfer your data—and, for many people, much of your digital life—to […]
Read moreAt its Wonderlust event, Apple introduced the iPhone 15 lineup, the Apple Watch Series 9, and the Apple Watch Ultra 2. For the most part, they’re incremental upgrades, making them most compelling to those upgrading from much older devices.
Read moreWith the original version of the Apple Watch, Apple introduced “grid” view, which shows tiny icons for each app in a random circular pattern, making them difficult to find for most people. Happily, at some point, Apple relented and gave us the more sensible list view, which shows all the apps—with their names—sorted alphabetically. If […]
Read moreApple’s Worldwide Developer Conference keynote (full video or 2-minute recap) is primarily an opportunity for Apple to give developers a first look at new features coming in its operating systems, and this year was no exception. However, Apple sandwiched those feature reveals between announcements of new Macs and the unveiling of its mixed-reality Vision Pro […]
Read moreIf your iPhone were to be stolen or suffer an unfortunate accident, would you lose all your precious photos? Those using iCloud Photos are probably shaking their heads smugly, thinking that all those baby and vacation photos are backed up securely in iCloud. iCloud Photos does indeed store a copy of all your photos, but […]
Read moreIt’s a question as old as the personal computer. When should you replace your current Mac with a new model that’s faster and more capable? If money were no object, the answer would be easy—whenever you feel like it. For the rest of us, and particularly for organizations with multiple Macs and limited budgets, the […]
Read moreAlthough iPhones can usually withstand some exposure to water and other liquids with no ill effects, follow our advice if yours suffers a spill or takes a dip.
Read moreApple has unveiled the M2 Pro and M2 Max chips and announced the M2 Mac mini and M2 Pro Mac mini, plus the M2 Pro and M2 Max models of the 14-inch and 16-inch MacBook Pro. Oh, and a new HomePod! Read all about it at:
Read moreIt has finally happened. Keys on your MacBook Pro aren’t responding, there’s a crack on the screen, or the battery no longer holds enough of a charge to make it useful. A repair is in your future, which entails bringing the Mac to an Apple Store or Apple Authorized Service Provider or shipping it back […]
Read moreA client recently had his iPad stolen, but he was prepared because he had the Find My feature enabled and he was backing up his iPad to iCloud. Do you have these features enabled? These features are useful whether you get your iPad back or not. If you don’t get your iPad back then the … Read more