Do you use Apple’s Mail application on your Mac? Do you want to remove one of your email accounts from Apple Mail? This process isn’t difficult, but there are a couple of non-obvious steps. Here are instructions for removing an email account from Apple Mail.
Read moreHave you updated your iPad to iOS 11? If so, you may have noticed that all of the keys now display both a letter as well as either a number or a symbol. For example, the “T” key displays both a T and a 5. If you want to type a T, of course, you … Read more
Do you want to schedule a Genius Bar appointment to talk with Apple about repairing your Mac or iPhone? Over the past few years, Apple has made it harder to schedule a Genius Bar appointment. There may be a good reason for this, such as Apple has learned that many issues that customers bring to … Read more
Are you having problems reliably charging your iOS device, such as an iPhone, iPad or iPod Touch? When you try to plug in the device’s Lightning cable do you have to reinsert the cable multiple times? These are the 3 most-likely causes: Lint stuck in the Lightning port A flaky Lightning cable A faulty Lightning … Read more
Do you use iCloud to store your calendar events, contacts or Safari bookmarks? Do you store files in iCloud Drive? If so, you might like to know about a little-known feature of iCloud. You can login to iCloud.com and restore recently deleted files, bookmarks, contacts or calendars. I believe Apple first introduced the ability to restore … Read more
Do you use Rackspace as your email provider? Did a legitimate email from a friend or colleague show up in your Spam folder? If so, you could add your friend or colleague’s email address to Rackspace’s Safelist. A Safelist is sometimes called a whitelist and is the opposite of a blacklist. Emails from people listed … Read more
Do you sometimes forget to close the web pages that you open on your iPad or iPhone? If so, here’s a tip on how you can quickly close all of the open web pages. Each page opens in a separate window. These windows are called Tabs.
Read moreAre you confused by messages from Malwarebytes about the need to update or upgrade? If so, you’re not alone. My general recommendation is that you always want to update Malwarebytes, but you probably don’t need to upgrade it.
Read moreHave you recently started to see an alert indicating that one of your applications is not optimized for your Mac? This is a new alert that Apple added in macOS High Sierra version 10.13.4. This alert appears for older applications, what are called 32-bit applications. It’s important to understand that these older applications will continue … Read more
Do you want to replace your older iPhone with a new iPhone? Here are some general instructions for accomplishing this task. Please be aware that this article provides a general description of the process, but not precise, step-by-step instructions. I don’t provide these because there are a number of variations depending upon exactly which model … Read more
When you reset or change your email account password, you have to enter the new password in two places in your email account configurations in Mail. The first place is in the incoming mail settings. The second place is in the outgoing (SMTP) mail settings. In previous versions of Apple Mail it was tough to locate … Read more
Did you know that you can take pictures of your Apple Watch’s screen? The procedure is simple. Press and hold the side button while simultaneously pressing and releasing the Digital Crown. The screen will flash briefly, when the photo is taken. You can read Apple’s illustrated article on how to take a watch screen snapshot. The side … Read more
Do you have a new iPhone X? Are you unsure about how to access certain features on the iPhone X since Apple removed the Home button from this model? If so, check out Apple’s iPhone X support article to help you learn how to use gestures to navigate around your iPhone X. The Normal Neilsen group … Read more
Do you use Gmail? Do you access your Gmail account using Safari, Google Chrome or another web browser on your Mac? Do you like Gmail’s look and feel? I don’t like Gmail’s interface at all. Fortunately, Google lets you customize Gmail’s interface extensively. Here’s a list of the changes I made to make Gmail easier … Read more
Do some legitimate emails that you receive end up on your spam folder? You may be able to prevent this from happening by putting the sender’s email address on your email server’s allow list. Before we talk about how to do that, let’s start by reviewing the general process of how emails get identified as … Read more
Do you need an anti-virus app on your iPhone? The short answer is no, there is very little risk that your iPhone could get infected with malicious software, like a virus. However, one should continue to be vigilant and concerned about the security of one’s phone and the personal data on it. There are a few … Read more
Does your Mac need more memory? If you’re not sure of the difference between memory and storage please review my article about this. Briefly, a computer’s memory is a computer’s working space. The computer temporarily stores open files and open applications in memory. If your Mac doesn’t have enough memory then its performance can be … Read more
Do you have a MacBook Air or a MacBook Pro laptop that is running low on storage space? If so, there are a few ways you could increase the storage capacity of your laptop. One relatively easy and affordable option is to insert an SD (Secure Digital) card into the SD slot of your laptop. … Read more
Would you like to change the initial page displayed when you open Firefox on your Mac? If so, follow these instructions. Fortunately, Google hasn’t changed this very much over the past few years. These instructions will certainly work on Firefox versions 40-57, and maybe newer versions. In some version after 57 but before 63, Firefox … Read more
Did you know that you can easily look up any word’s definition that you’re reading in an email or web page on your Mac, iPhone or iPad? All of your Apple devices have built-in dictionaries which are used to display definitions. Here are instructions for performing a look up on your Mac. Instructions for your … Read more