In last week’s Tech Tip, I provided an overview of a few ways a person can remotely access their own Mac, including LogMeIn. I tend to use LogMeIn to provide my clients with remote support. If you’d like to set up your Mac to allow me to remotely control it, please follow these instructions for downloading and installing LogMeIn on your Mac.

• Click this link to get started.
• You’ll be asked to check a box to indicate that you received this link from a trusted source (that’s me), then click the Continue button.
• Click the large blue and white Download button
• Wait while the LogMeIn installer is downloaded. Typically, it will be put into your Downloads folder.
• Open your Downloads folder to locate a file named something like LogMeIn Installer 4.1.app.
• Double-click the LogMeIn Installer application.
• You’ll most likely be notified that this application was downloaded from the Internet and asked if you’re sure you want to open it. Click the Open button.
• Read the license, then check the box to indicate that you agree with the license agreement.
• Click the Install button.
• Enter your Mac user account’s password. (This is also sometimes called your admin password or your computer password.)
• Wait while the installation takes place then check the box named Start LogMeIn when finished.
• Click the Finished button.

That’s it. Now you have the necessary software installed to allow me to remotely access your computer.

Important: You have control of the on/off switch so you can control when I have access. Open the LogMeIn application and look in the upper left corner of its window. You’ll see the on/off button. Click it and wait a few seconds and the status, which appears to the right of the button, should toggle between Available and Unavailable.

It’s also important to note that remote access is only possible when the computer is both on and awake.