Although Apple’s products and services generally live up to Steve Jobs’s phrase “it just works,” problems do occur, opening the door to scams targeting users seeking tech support. As professional providers of technical support, we’ve seen firsthand how these frauds have evolved from simple pop-ups to disturbingly convincing operations and how easy it is to […]
Read moreAlthough Macs are highly reliable, unusual problems can still rear their ugly heads. Often, these issues are caused by software you’ve installed or accessories you’ve connected. If you’re experiencing Mac misbehavior that isn’t easily fixed by restarting, updating software, or unplugging a dodgy device, try safe mode. (Seriously, before checking if safe mode will help […]
Read moreA massive heat dome earlier this summer exposed large swaths of the United States to heat index values approaching or exceeding 120ºF, underscoring the importance of protecting our devices from heat damage. Overheating can degrade performance, interrupt charging, disable features, and cause general device instability. When Temperature Becomes a Problem You might be surprised by […]
Read moreHere’s a new scam to watch for. A client reported running across a suspicious website masquerading as a human verification test. Instead of asking him to click pictures or solve a math equation, this one asked him to copy some text from the page and paste it into Terminal. The text was actually an encoded […]
Read moreIn 2020, Apple introduced the M1 chip, the first of the family of Apple silicon chips that now power the entire Mac lineup. At the time, Apple said it would “continue to support and release new versions of macOS for Intel-based Macs for years to come.” Since then, it has become clear that Macs with […]
Read moreIt’s only safe to share your iPhone, iPad, and Mac passcodes and passwords with people you trust completely, which typically includes family members whom you would trust with your healthcare and bank accounts. If those people also use your devices regularly, you can simplify their access by adding their fingerprint to Touch ID or their […]
Read moreIs your child heading off to college soon? Now is a good time to consider getting them a new Mac, especially if their current computer is old or unreliable, is shared with other family members, or was a school loaner. If you haven’t been keeping up with Apple’s Mac lineup, you might be unsure which […]
Read moreFor file transfers, Apple users routinely rely on tools like AirDrop, Messages, email, cloud services, and public sharing websites, but these solutions can fall short when dealing with very large files, sharing across platforms, or confidential data. For such scenarios, Blip offers a reliable solution that works across Macs, iPhones, iPads, Android devices, Windows, and […]
Read moreBooting from an external SSD (hard disks are too slow) provides a convenient way to test specific versions of macOS or troubleshoot problems with your Mac’s internal storage. However, a little-known gotcha has caused untold hair loss among those trying to boot from an external drive. Macs with Apple silicon cannot start up from external […]
Read moreApple’s AirPlay is one of those low-level technologies that’s more capable than many people realize. In addition to allowing you to stream video and audio from an iPhone, iPad, or Mac to an Apple TV connected to a large-screen TV, AirPlay also enables you to use that TV as an external Mac display, either mirroring […]
Read moreAs more of our lives shift online, it becomes increasingly important to establish boundaries between different aspects of our digital activities. Many people maintain separate work and personal email addresses for this reason. But you don’t have to stop there. Modern Web browsers offer profiles, a powerful but often overlooked feature. Whether you’re juggling work […]
Read moreA neat feature built into iOS, iPadOS, and macOS is that when you are connected to a Wi-Fi network, your devices will offer to share the Wi-Fi password if others near you try to connect to the same network. However, for this feature to work, they must be in your Contacts, and at times, it […]
Read moreIf you have Control- or right-clicked on text in a Web browser in the last year or two, you may have seen an oddly named command: Copy Link to Highlight. When you choose it, it puts a URL on your clipboard, not just to that page, as Copy Link Address would, but also to the […]
Read moreEver since Apple launched the iTunes Store in 2003 with online accounts known as Apple IDs—now referred to as Apple Accounts—many users have ended up with multiple accounts. This situation arose partly because the early Apple IDs were tied to accounts users created with iTools and its successor, .Mac, which later evolved into MobileMe and […]
Read moreIn every job that involves interaction with the public, amusing “Can you believe…” stories about customers abound. They’re often triggered by seemingly reasonable behaviors that experts recognize as problematic. A well-known example from the early days of personal computing is a college student who kept track of his floppy disk by attaching it to his […]
Read moreIn the first update to the Mac Studio since 2023, Apple has refreshed its professional powerhouse with new chip options and support for speedy Thunderbolt 5 peripherals. Previously, the Mac Studio was powered by the M2 Max and M2 Ultra; Apple has now replaced them with the M4 Max, which debuted last year in the […]
Read moreApple has unveiled an update to the MacBook Air, which it touts as the world’s most popular laptop. While the MacBook Air has long been a compelling option for many consumers, the new 13-inch and 15-inch M4 MacBook Air models improve performance, boast a new 12-megapixel Center Stage camera, and fully support two external displays, […]
Read moreOne of the flashiest features of macOS 15 Sequoia and iOS 18 is iPhone Mirroring, which allows you to use your iPhone in a window on your Mac. You might think, “But I can just pull my iPhone out of my pocket if I need to use it!” While that may be true, not everyone […]
Read moreIn macOS 15.2 Sequoia, Apple added the option to display the current weather conditions in the menu bar but hid the switch deep in the bowels of System Settings. To turn this option on, open System Settings > Control Center, scroll to the bottom, and in the Menu Bar Only section, for Weather, choose Show […]
Read moreBy default, Microsoft Office apps—Word, Excel, and PowerPoint—try to save files on Microsoft OneDrive as a way of promoting the company’s cloud storage. If that’s undesirable, you can easily keep your files locally on your Mac or in a different cloud storage location. In the Save dialog, click the On My Mac button to switch […]
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