We’ve helped some clients recently with networking problems that seemed to be related to Internet connections. Most notable was intermittently slow Internet performance, causing the client to call their ISP to upgrade to a higher bandwidth connection with guaranteed throughput. But that extra monthly expense turned out to be unnecessary once we tracked the problem […]
Read moreOne welcome feature of Safari is its automatic detection and auto-filling of SMS-based two-factor authentication codes you receive in Messages. It allows you to complete your login quickly, without having to retrieve the code from Messages. But what if you use a different Web browser, like Google Chrome, Firefox, Brave, or Arc? Apple doesn’t allow […]
Read moreWe strongly encourage using two-factor authentication (2FA) or two-step verification (2SV) with online accounts whenever possible. The details vary slightly, but with either one, after you enter your password, you must enter an authentication code to complete the login. Although it’s always best to get such codes from an authentication app like 1Password (which enters […]
Read moreAre you among the millions of people planning to get a new iPhone 15? It’s exciting, we know, but don’t move too fast when getting started with your new iPhone, or you might cause yourself headaches. Instead, follow these instructions when you’re ready to transfer your data—and, for many people, much of your digital life—to […]
Read moreAt its Wonderlust event, Apple introduced the iPhone 15 lineup, the Apple Watch Series 9, and the Apple Watch Ultra 2. For the most part, they’re incremental upgrades, making them most compelling to those upgrading from much older devices.
Read moreWhen we help someone with their Mac for the first time, we often notice that their desktop is a disaster. Icons are scattered willy-nilly and often piled on top of one another, making it hard to locate anything. For most people, the solution is easy—sort the contents of the desktop. In the Finder, choose View […]
Read moreEmail may be the most common form of phishing, but it’s not the only one. Modern Web browsers support a technology that enables websites to display system-level notifications just like regular apps. These push notifications have good uses, such as letting frequently updated websites inform users of new headlines, changed discussion threads, and more. Unfortunately, […]
Read moreApps are everywhere these days, but it can be hard to remember that many exist in multiple versions. You can often run the same app on a Mac, an iPhone or iPad, and in a Web browser, each of which has benefits. Generally speaking, Mac apps: Have better-designed, more obvious interfaces that improve the user […]
Read moreFor the most part, the days of Mac versus PC are over. Common apps now exist on both platforms, and when they don’t, there are plenty of alternatives in nearly every app category. Plus, many apps either run entirely on the Web in any browser. Large organizations now regularly run “employee choice” programs that allow […]
Read moreLet’s say you use 1Password (or another third-party password manager) on an iPhone or iPad. When that’s the case, it’s easy to end up in a situation where your device will present passwords from both 1Password and iCloud Keychain, possibly along with another app. That won’t break anything, but as you can see in the […]
Read moreDo you have trouble concentrating at work because of a loud office environment? Or do you work at home and want to block out the sounds of kids or appliances? In macOS 13 Ventura, Apple added background sounds you can play to mask what’s going on around you. Go to System Settings > Accessibility > […]
Read moreApple is continuing its forays into the financial world with the introduction of Apple Card Savings, a new savings account from Goldman Sachs that offers 4.15% interest with no fees, no minimum deposits, and no minimum balance requirements. The Savings account is designed to hold your Daily Cash rewards from using the Apple Card, but […]
Read moreWe’ve seen an uptick in attacks on Facebook accounts that generate email messages like the one below. It’s saying someone is attempting to reset your Facebook password in order to access your account. If you didn’t ask to reset your Facebook password within the past 5 minutes, do not enter the provided code! In fact, […]
Read moreWith the original version of the Apple Watch, Apple introduced “grid” view, which shows tiny icons for each app in a random circular pattern, making them difficult to find for most people. Happily, at some point, Apple relented and gave us the more sensible list view, which shows all the apps—with their names—sorted alphabetically. If […]
Read moreBy now, you’ve probably seen a new form of update for iOS, iPadOS, and macOS: the Rapid Security Response. Early in May, Apple released the first instances of these updates, which the company had promised for iOS 16, iPadOS 16, and macOS 13 Ventura when those operating systems were first announced. Let’s answer some of […]
Read moreApple has quietly announced that it is shutting down the My Photo Stream service, the company’s first iCloud-based effort at helping users sync photos between devices. My Photo Stream had numerous limitations but was free and didn’t count against iCloud storage quotas. If you’re still using My Photo Stream, note that photos will stop uploading […]
Read moreApple’s Worldwide Developer Conference keynote (full video or 2-minute recap) is primarily an opportunity for Apple to give developers a first look at new features coming in its operating systems, and this year was no exception. However, Apple sandwiched those feature reveals between announcements of new Macs and the unveiling of its mixed-reality Vision Pro […]
Read moreBy default, when you take a screenshot (instructions for iPhone and iPad), it saves to Photos. But what if you don’t want something like a quick image of a map for a friend to clutter your Photos library? In iOS 16 and iPadOS 16, Apple has added new options. When you tap the screenshot thumbnail […]
Read moreMany businesses, schools, and other organizations have adopted cloud storage services like Box, Dropbox, Google Drive, and Microsoft OneDrive for excellent reasons. Cloud storage provides a centralized spot for shared data without the up-front cost or maintenance issues of a network-attached storage device. It also allows individuals to access the same files on multiple devices […]
Read moreSometimes apps can be too helpful. Apple’s Mail on the Mac likes to turn pasted URLs into graphically rich previews, and sometimes that’s OK. But other times, the preview is confusing or takes up too much space. Or you may want to send a plain link so the recipient can see its text. There are […]
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