Getting to know the basics of your computer.
To prevent your iPhone from accumulating gigabytes of text messages, I recommend that you configure it to delete messages after 1 year. Text messages are typically quite small so they won’t consume much space, but the photos and videos that are attached can gobble up space. If you’d like to save some of these attachments … Read more
If you’re going to be buying a Mac soon, please make sure you equip it with enough storage space. Here is how you can figure out how much storage space you currently use on your Mac and some guidance on selecting how much storage you might need in the years ahead.
Read moreWhat is webmail and why would you want to use it? Webmail is a term that is commonly used in two ways. It’s used to describe web-based email services like Yahoo Mail and Google’s Gmail. Webmail is also used to describe web-based access to any email account. For the past decade or more, nearly every ISP or email … Read more
Everybody should have an off-site backup of their data. Off-site backups are good protection against fire, floods, burglaries, earthquakes and similar events. These are rare events, but over the past 20 years, I’ve seen all of these events occur and affect client data. As you design your backup system keep in mind the primary 3-2-1 rule. … Read more
I recommend that everybody keep a USB mouse and USB keyboard handy. Whether you use a Bluetooth keyboard and mouse or ones connected by USB cables, I think you should keep a spare keyboard and mouse and this spare set should have USB cables. I recommend this for a couple of reasons. The primary reason is … Read more
Would you like some guidance on selecting a new iPad? Clients often ask me to help them select an iPad since this has become a more complicated choice. When Apple first introduced the iPad in Jan 2010, there was only 1 screen-size and a few decisions that needed to be made. Now, iPads come in 3 screen sizes … Read more
Do you get emails that you do not want to receive? We all do. I hope you know that you should often click the unsubscribe button which appears at the bottom of these emails to truly stop receiving those messages. But, do you know when you should not click the unsubscribe button? Here are some guidelines: Use the … Read more
Are you trying to start using a new email address and stop using an older one? For example, are you moving homes and thus will no longer be able to keep your old comcast.net email account? Or did you change jobs and thus need to stop using your old employer’s email account? If so, here’s … Read more
An incredibly handy skill is knowing how to simultaneously select multiple files on your Mac. I’ll explain two of the most common ways to do this. Once you master these two fundamental skills you’ll be able to use them over and over again. For example, you’ll be able to select many email messages and move … Read more
I recently learned that Comcast has offered a low-cost Internet service for low-income families since early 2014. Comcast calls this the Internet Essentials program. As of April 2015, Comcast indicates that they’ve enrolled 480,000 families across the country. In August, 2015, Comcast started a pilot program in San Francisco to extend this program to low-income … Read more
Do you ever get emails from a real company like Apple, HP, Adobe, Bank of America, Chase or PayPal that look real, but you’re not sure if they are legitimate emails? If so, here are two things you can look at in order to determine their authenticity.
Read moreHas your Mac suddenly become slow or started having trouble doing the usual daily tasks? If so, you might have some accidentally installed app that isn’t helpful to your Mac. Not all of these apps are malicious, but for the sake of simplicity, I’ll call them malware here. Malware behavior ranges anywhere from giving annoying pop … Read more
If you’re going to be buying a Mac soon, please make sure you equip it with enough memory (RAM) when you buy it. Increasingly, Apple is soldering memory into the computer. The advantage of doing this is that computer cases can be thinner and one can get a bit better performance. The disadvantage is that it will no longer be possible … Read more
Have you ever noticed that the “Other” storage section on your iPhone or iPad is quite large? Have you ever wondered what comprises this “Other” category? When you connect your iPhone or iPad to your Mac, you’ll see a bar like the one pictured. This bar depicts the primary storage categories and shows their relative … Read more
Below are instructions on how to change your OS X user account picture. When you took your new Mac out of the box and turned it on initially, you were lead through creating a user account and either had one of the built-in photos randomly assigned to your User Account or you were offered the choice of … Read more
Restarting fixes a variety of problems. It’s true! You might have heard the adage, When in doubt, restart or if you’ve ever called for computer support you’ve likely been asked Have you tried restarting yet? I know I ask my clients this question almost daily. If you’re having a problem with a device, please restart it. … Read more
Do you have thousands of email messages in your Inbox or Sent folder? If so, read on to learn how this can cause problems as well as better ways to organize your messages. Recently, I’ve had a string of users who have been negatively impacted since they’ve had over 10,000 messages in either their Inbox or Sent mail … Read more
I know you subscribe to my Tech Tips to get pearls of wisdom and nuggets of knowledge. Not this week. This Tech Tip is just for fun. Hope you enjoy it. I know we can all relate to this scenario. Computer: Please enter your new password. Person: cabbage
Read moreThis Tech Tip is a cautionary tale. As a general rule, I recommend that you avoid installing apps that claim to tune-up or optimize your Mac. Last week, I worked on two Macs whose performance was negatively impacted by MacKeeper, MacBooster and TuneUpMyMac. A third Mac’s web browsing had been hijacked by Conduit Search. It’s not clear … Read more
Most of us tend to simultaneously keep many applications open. Consequently, we sometimes get lost or overwhelmed by having too many windows open. Would you like to quickly hide all windows so you can see your Desktop? Here are two ways to accomplish this:
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