Most people prefer Apple’s default of sorting contacts by last name, so “Andy Anderson” appears near the start of the list and “Liliana Velasco” toward the end. But some would also prefer to display contacts with their last name first, such as “Anderson, Andy,” and “Velasco, Liliana.” That’s not the default, but if it’s what […]

Recently, we’ve fielded a spate of questions from people who have used an AI chatbot to help with a technical issue and then asked us to confirm whether the information was accurate, helpful, or even safe. First off, we’re not offended. If you can work through simple problems on your own with the help of […]

Most AI chatbots, including ChatGPT, Claude, and Google’s Gemini, let you control whether your conversations will be used to train future models. While allowing this could improve the AI, it also means that sensitive business information and intellectual property could become part of the chatbot’s training data. Once data is incorporated into AI training, it […]

With Apple’s recent launch of AppleCare One, which covers multiple devices, and updates to its traditional AppleCare+ plans, you might be wondering what the best strategy is for post-warranty coverage of your Apple devices. Here’s what we suggest. Your AppleCare Choices First, to make sure we’re all on the same page, Apple now offers three […]

Are you considering getting one of the new iPhone 17 models? While it’s always tempting to unbox a new device and dive right in, taking a methodical approach to setup will save you from potential frustrations down the road. When you’re ready to transfer your data—and, for many people, that means much of your digital […]

In the tech world, September brings the fruits of Apple’s harvest: new iPhones, Apple Watches, and AirPods. At its recent Awe Dropping event, Apple introduced the new iPhone 17 lineup, the ultra-thin iPhone Air, the Apple Watch SE 3, Apple Watch Series 11, Apple Watch Ultra 3, and the AirPods Pro 3. These are updates […]

Apple has raised the monthly subscription fee for Apple TV+ to $12.99, marking the third price increase since the streaming service launched at $4.99 in 2019. While the monthly cost has increased, Apple kept the annual subscription priced at $99, making it a more economical choice for those who plan to maintain their subscription throughout […]

If you use Dropbox Passwords, it’s time to switch to a new password manager. Dropbox has announced it will discontinue the service on October 28, 2025, with key features being disabled in phases starting August 28. After the final shutdown date, all stored passwords will be permanently deleted. Dropbox recommends users switch to 1Password and […]

We hope you never need a new recovery option that Apple has added to the iPhone 16 and current iPad mini (with an A17 Pro chip). If a device gets stuck during an iOS or iPadOS update, you may see an animation of devices being moved close together, indicating that it’s in recovery mode. Apple’s […]

Apple has launched AppleCare One, a new device protection plan that consolidates coverage for multiple Apple devices into a single monthly subscription. For $19.99 per month, US customers can protect up to three devices, with any additional devices costing $5.99 each per month. The plan includes unlimited repairs of accidental damage, battery replacements when capacity […]

Questions about AI from our clients keep coming in, with many asking which tools to choose. It’s understandable confusion—the number of AI chatbots has skyrocketed, and lesser-known ones are often highlighted or promoted on social media as the next big thing. The rapid pace of change in the field can be overwhelming, with major announcements […]

If you own a smart TV or are shopping for a new one, you should be aware of a troubling trend: modern TVs have evolved from simple screens into sophisticated surveillance devices. You can protect your privacy by using an Apple TV as your streaming device rather than relying on built-in smart TV features. If […]

We recommend sticking with well-known brands when buying accessories, and a recent example illustrates why this is important. Anker, a highly regarded accessory manufacturer, has initiated voluntary recalls of power bank models sold from 2016 to the present due to the risk of overheating, melting, smoke, and fire. In mid-June, the company recalled 1.1 million […]

If you own an iPhone 14, 15, or 16 and are in the US, Canada, or Mexico, you now have access to a feature that could make all the difference the next time you find yourself staring at the dreaded SOS icon in your status bar. With iOS 18, Apple introduced Messages via satellite, a […]

All Bluetooth devices come with a name, but those names are often difficult to decipher, such as ATUMTEK, DX01Gu, and MY-CAR, making it hard to remember which is which in your iPhone’s Bluetooth settings. What you may not realize is that you can rename many Bluetooth devices to tidy up that list. Go to Settings […]

The ongoing threat of tariffs raising the price of iPhones has recently prompted some people to upgrade from an old Touch ID iPhone to a new iPhone 16. Although most have adjusted well to Face ID, few are aware of the app-switching shortcut exclusive to Face ID iPhones. To access the App Switcher on a […]

Since ChatGPT launched in late 2022, people have been using AI chatbots to brainstorm, speed up research, draft content, summarize lengthy documents, analyze data, assist with writing and debugging code, and translate text into other languages. Recently, the major chatbots have gained Web search capabilities, allowing them to access live information beyond their training model […]

Apple’s Worldwide Developer Conference keynote was a lightning-fast 92-minute tour of Apple’s vision for how we’ll use its products in the next year. Apple wove two themes through the presentation: the new Liquid Glass design language will provide a consistent look and feel across all its platforms, and Apple Intelligence-powered features will continue to appear […]

We recently helped someone having trouble with 1Password requesting their password repeatedly on their iPad, but not on their iPhone. Since 1Password’s data syncs between devices, this person didn’t realize they needed to configure the app’s security settings separately for each device. It’s appropriate for 1Password to separate security settings—one device could be used in […]

In iOS 18.2, Apple enhanced the Find My app, enabling you to create a temporary Web page that shares the location of a lost AirTag or other Find My-tracked item. You don’t need to know the person’s email address or share any other information, and the link automatically expires after a week. It’s a great […]