What to Expect when in Contact with Apple Support

It is increasingly difficult to distinguish between legitimate phone calls and scam phone calls. Scammers use ever more sophisticated deception methods to convince people to reveal personal information such as an account password or credit card details. One example of these sophisticated methods is described in this Krebs On Security article about phone phishing. To … Read more

The Importance of Properly Offboarding Employees

Employers and their employees part ways for all sorts of reasons. People may move on because of a contract’s completion, to take a new job, or because they’re retiring. Employees may also leave due to being laid off or fired. Whatever the reason, offboarding—the process of managing an employee’s departure from an organization—is essential. Without […]

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Safari 18 Adds Highlights, Distraction Control, Redesigned Reader, and Video Viewer

Alongside this year’s crop of operating systems comes Safari 18, the latest version of Apple’s Web browser. Most of what you do in Safari depends on the websites you use, of course, but Apple has added a handful of features aimed at improving your overall browsing experience, including Highlights, Distraction Control, a redesigned Reader, and […]

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Perturbed by Location Tracking Revelations? Here’s How to Protect Yourself

Recent news reports have revealed that a little-known company called Babel Street can track iPhone and Android user locations. Babel Street does this by leveraging data from mobile advertising data brokers. Investigators from data removal firm Atlas Privacy discovered they could use Babel Street’s Locate X tool to identify patients at a Florida abortion clinic, […]

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Apple’s Tips App Provides Extensive User Guides and Helpful How-Tos

Apple has included the Tips app with the iPhone and iPad since iOS 8 in 2014 and on the Mac since macOS 10.14 Mojave in 2018. Initially, it didn’t contain much useful content, and many longtime users ignored it. However, Apple has significantly increased the amount of information in Tips over time, adding device-specific tips, […]

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New Seventh-Generation iPad mini Adds A17 Pro for Apple Intelligence

Although the first wave of Apple Intelligence features won’t upend the user experience for most people, Apple is pushing hard to ensure that all its new devices can participate. That’s largely what’s behind the recently released seventh-generation iPad mini. It’s physically unchanged other than a few new colors, but under the hood, the iPad mini […]

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