Apple Introduces AppleCare One for Multi-Device Coverage

image from Apple. array of Apple products laid out with "Apple Care One" across the top.

Apple has launched AppleCare One, a new device protection plan that consolidates coverage for multiple Apple devices into a single monthly subscription. For $19.99 per month, US customers can protect up to three devices, with any additional devices costing $5.99 each per month. The plan includes unlimited repairs of accidental damage, battery replacements when capacity drops below 80%, and up to three annual claims for theft or loss of an iPhone, iPad, or Apple Watch. You can add most devices up to 4 years old to your plan, though older devices must be in good condition and may require a diagnostic check. The coverage automatically transfers when you trade in a covered device to Apple and purchase a new one. Keep in mind that AppleCare One is a per-user plan that doesn’t cover multiple users’ devices, and standard service fees and deductibles apply for repairs and replacements.

(Featured image by Apple)

2 Comments

  1. Would this cover an iMac?
    Seems to cover only loss or damage, not hardware or software issues
    The “co-pays” aren’t very clear.
    Does it cover a household, or must each user cover their own devices on separate accounts?

    • Chuck,
      Yes AppleCare One would cover an iMac. No, AppleCare One is not intended to cover multiple people in a household. It is intended to cover devices owned by one person.
      AppleCare One is a hardware warranty. It covers defects in manufacturing, accidental damage and loss from theft. You are correct, AppleCareOne does not cover software. If AppleCare is used to cover a defect in manufacturing there is not a co-pay. Instead the repair is fully covered by Apple. The only time there is a co-pay is if AppleCare is used to repair accidental damage. Since this sort of problem is not Apple’s fault, they don’t cover it fully. I’ve never seen a list of actual co-pay prices but based on what I’ve seen, the customer pays around 10-25% of the actual repair cost. The amount varies based on the price of the repair. You could contact Apple to see if they can provide a list of current co-pay prices.

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