Tim focuses on residential customers, solo business owners and micro-businesses, typically with 5 or fewer people. Below is a list of some former and current business clients.
Tim has extensive experience supporting clients of the following types:
- Graphic Designers, Web Designers, Illustrators and Artists.
- Photographers and Videographers
- Marketing, Public Relations, Advertising and Copy-Editing
- Architects and Interior Designers
- Medical and Dental Practices
Read what Tim’s satisfied residential and business clients say about working with him.
Graphic Designers, Web Designers, Illustrators and Artists
Support for Adobe Creative Suite, font managers and backup and archiving systems.
- Browning Creative
- Watson Graphics
- Studio Bartlett
- After The Image
- David Owen Hastings
- Gillin Design
Marketing, Public Relations, Advertising and Copy-Editing
Support for shared calendars and address books, along with robust backup systems.
- Tandem Editing, LLC
- Gottlieb Communications Group
- Marlene Blessing Content Development
Architects and Interior Designers
Support for VectorWorks and AutoCAD as well as email archiving options.
Medical and Dental Practices
Support for MacPractice servers and secure remote access.
Other Micro Businesses
- Safe Ride News – child car safety experts
- Full Circle Environmental – environmental consultants
- Uniquely New Zealand – travel agency
- Grinstein Partners – real estate developer
“If you’ve ever wished you had tech support I’d highly recommend you consider Tim Hannon of Sound Support & Solutions. I’d been limping along on my own for years, paying attention to articles to try and keep up to date but truthfully, tech for me is just a means to an end. It is not something I love or have an affinity for, so it always comes last on my list. Yet with data security such a huge concern these days, and fraud, phishing and malware getting so sophisticated. I finally hit a wall. My computer got infected with a Bing hijack, which was relatively benign as malware goes but was incredibly cumbersome to deal with and after months of doing work-arounds I finally contacted Tim, based on a recommendation from a friend.He removed the malware remotely in about 30 seconds. And he did it, as well as quite a bit of other “housekeeping” I was in need of, while keeping up a very easy to understand explanation of what he was doing, and why, as he was doing it.Long story short, I signed on with Tim for ongoing remote monitoring to catch anything unintended that ends up on my computer, for what I think is a pretty reasonable fee. I also had him help me reconfigure how I was managing my data in preparation for buying my new computer, and he assisted with the data migration process. Tim is very pleasant to work with, an excellent communicator, and happy to customize his services based on my preferences and needs. Everything beyond the remote monitoring service is based on a (prorated) hourly consult fee. Given the stakes of what we’re working and potential consequences, Tim’s services are a great value and I am really glad he is in my corner!”
Read more testimonials.