Address: 4754 Shippin Ln, Freeland, WA 98249
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“If you’ve ever wished you had tech support I’d highly recommend you consider Tim Hannon of Sound Support & Solutions. I’d been limping along on my own for years, paying attention to articles to try and keep up to date but truthfully, tech for me is just a means to an end. It is not something I love or have an affinity for, so it always comes last on my list. Yet with data security such a huge concern these days, and fraud, phishing and malware getting so sophisticated. I finally hit a wall. My computer got infected with a Bing hijack, which was relatively benign as malware goes but was incredibly cumbersome to deal with and after months of doing work-arounds I finally contacted Tim, based on a recommendation from a friend.He removed the malware remotely in about 30 seconds. And he did it, as well as quite a bit of other “housekeeping” I was in need of, while keeping up a very easy to understand explanation of what he was doing, and why, as he was doing it.Long story short, I signed on with Tim for ongoing remote monitoring to catch anything unintended that ends up on my computer, for what I think is a pretty reasonable fee. I also had him help me reconfigure how I was managing my data in preparation for buying my new computer, and he assisted with the data migration process. Tim is very pleasant to work with, an excellent communicator, and happy to customize his services based on my preferences and needs. Everything beyond the remote monitoring service is based on a (prorated) hourly consult fee. Given the stakes of what we’re working and potential consequences, Tim’s services are a great value and I am really glad he is in my corner!”
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