CrashPlan Removal Instructions

Circa Nov 2022:

Manual uninstall for CrashPlan on OS X:

Run the following command in Terminal first:
sudo ls

This will ask for a password. Please enter your computers Administrator’s password, and then press return. Once you have done that, you can copy and paste the following commands. These commands will ensure that removal of the CrashPlan files in the next step will be successful. The uninstall directions per install method is listed below. There is no harm running both set of instructions to be sure.


Installed for All Users:

sudo launchctl unload /Library/LaunchDaemons/com.code42.service.plist
sudo launchctl unload /Library/LaunchDaemons/com.crashplan.service.plist
sudo chflags noschg /Applications/Code42.app
sudo chflags noschg /Applications/CrashPlan.app
sudo chmod -R 755 /Library/Application\ Support/Code42/
sudo chmod -R 755 /Library/Application\ Support/CrashPlan/
Open a Finder window, and delete the following folders.
/Library/Application Support/Code42/
/Library/Application Support/CrashPlan/

  • It should be noted that inside of this folder is backupArchives which may contain any inbound backups from another machine. If there is data in this folder, please move it elsewhere.

/Library/LaunchDaemons/com.code42.service.plist
/Library/LaunchDaemons/com.crashplan.service.plist
/Applications/Code42/
/Applications/CrashPlan/
/Library/Cache/Code42/
/Library/Cache/CrashPlan/

Once these remaining 3 folders are deleted, CrashPlan should be successfully uninstalled from the system level.


Installed for your user.

These commands will ensure that removal of the CrashPlan files in the next step will be successful. Please note that use of the ~ symbol means your user folder.
launchctl unload ~/Library/LaunchAgents/com.code42.service.plist
launchctl unload ~/Library/LaunchAgents/com.crashplan.service.plist
sudo chflags noschg ~/Applications/Code42.app
sudo chflags noschg ~/Applications/CrashPlan.app
sudo chmod -R 755 ~/Library/Application\ Support/Code42/
sudo chmod -R 755 ~/Library/Application\ Support/CrashPlan/
Open a Finder window, and delete the following folders.
~/Library/Application Support/Code42/
~/Library/Application Support/CrashPlan/

  • It should be noted that inside of this folder is backupArchives which may contain any inbound backups from another machine. If there is data in this folder, please move it elsewhere.

Once these remaining 3 folders are deleted, CrashPlan should be successfully uninstalled from the user level.

Tim has been great to work with.  He showed up on time, is super knowledgable, resolved all the issues I had identified and fixed some more issues I didn’t know about.  A few bugs popped up as usual when setting up a new computer, and he resolved those quickly as well.   I have used a handful of Apple product consultants over the years, and Tim is by far the best.  I wish I found him ten years ago.   I signed up for his Remote Monitoring Maintenance program and it has been great as well.   5 stars.  (out of 5)
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Ron Benoit
CPA

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