CrashPlan Removal Instructions

Circa Nov 2022:

Manual uninstall for CrashPlan on OS X:

Run the following command in Terminal first:
sudo ls

This will ask for a password. Please enter your computers Administrator’s password, and then press return. Once you have done that, you can copy and paste the following commands. These commands will ensure that removal of the CrashPlan files in the next step will be successful. The uninstall directions per install method is listed below. There is no harm running both set of instructions to be sure.


Installed for All Users:

sudo launchctl unload /Library/LaunchDaemons/com.code42.service.plist
sudo launchctl unload /Library/LaunchDaemons/com.crashplan.service.plist
sudo chflags noschg /Applications/Code42.app
sudo chflags noschg /Applications/CrashPlan.app
sudo chmod -R 755 /Library/Application\ Support/Code42/
sudo chmod -R 755 /Library/Application\ Support/CrashPlan/
Open a Finder window, and delete the following folders.
/Library/Application Support/Code42/
/Library/Application Support/CrashPlan/

  • It should be noted that inside of this folder is backupArchives which may contain any inbound backups from another machine. If there is data in this folder, please move it elsewhere.

/Library/LaunchDaemons/com.code42.service.plist
/Library/LaunchDaemons/com.crashplan.service.plist
/Applications/Code42/
/Applications/CrashPlan/
/Library/Cache/Code42/
/Library/Cache/CrashPlan/

Once these remaining 3 folders are deleted, CrashPlan should be successfully uninstalled from the system level.


Installed for your user.

These commands will ensure that removal of the CrashPlan files in the next step will be successful. Please note that use of the ~ symbol means your user folder.
launchctl unload ~/Library/LaunchAgents/com.code42.service.plist
launchctl unload ~/Library/LaunchAgents/com.crashplan.service.plist
sudo chflags noschg ~/Applications/Code42.app
sudo chflags noschg ~/Applications/CrashPlan.app
sudo chmod -R 755 ~/Library/Application\ Support/Code42/
sudo chmod -R 755 ~/Library/Application\ Support/CrashPlan/
Open a Finder window, and delete the following folders.
~/Library/Application Support/Code42/
~/Library/Application Support/CrashPlan/

  • It should be noted that inside of this folder is backupArchives which may contain any inbound backups from another machine. If there is data in this folder, please move it elsewhere.

Once these remaining 3 folders are deleted, CrashPlan should be successfully uninstalled from the user level.

Tim came recommended by one of my clients. She has worked with him for years. Unlike me, she’s a bit computer shy. But when it came time for me to update/overhaul/tune-up my Mac Pro (the honkin big guy) I couldn’t get my head around hauling it in to the Apple store and leaving it with them to tell me what I was pretty sure I already knew. Enter TIM! He did a full diagnostic remotely (he’s in the NW, I’m in Texas) while I was on the phone with him. He came to the conclusion that I expected…I needed more memory. But he also showed and assured me that everything else was working just fine! I was pretty sure I could install the memory, which I did. His services were a learning experience that I value, and it cost me, at the most, one third of what I would have paid at the Mac store. I couldn’t ask for more. Plus I get his follow up newsletter with great tips for do-it-yourselfers like me.

I highly recommend Tim’s services.

Christine Thomas
Christine Thomas Design & Illustration

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