What we do:
We provide interactive and engaging classes about Apple technology. Classes are presented in plain English, not jargon. We are dedicated to enhancing your knowledge by offering single-session classes and multi-session series. Our series classes are usually 3-4 sessions offered every other week. The time between classes gives participants time to practice what they learn and to return to the next session with questions. All classes are customized to meet the needs of your group.
Possible topics and past classes have included:
- Intro to your Mac
- Intro to iWork
- Optimizing your Email
- Getting the most out of iPhoto
- Getting to know your iPad
Single session classes:
- Intro to iPads
- Intro to iCloud
- Intermediate Pages
- Intro to Numbers
- Organizing Photos in iPhoto
- Parallels – What Is It and How Do I Set It Up?
- How to backup your Mac
- Internet Search Techniques
- How to Handle Email Attachments
- How to Scan
- Preventive Maintenance
How we do it:
Where – We believe people learn best when they are comfortable, so we come to your location to provide the training. We bring a computer, a projector, and our expertise. You bring electricity, a white wall or screen, and wifi.
When – We schedule anything from a single-session on-demand class to setting up a quarterly schedule of class series for on-going training.
Class size – We require a minimum of 8 students pre-registered at least two weeks prior to the start of the first class. We allow a maximum of 24 students in any class, to ensure the best possible learning experience. When there are more than 12 students, both Tim and Ericka are in the classroom.
Pricing – Students pay for the entire series of classes at the beginning of the first session. Classes are $15 per person per session. For example, a 4-class series would be $60, payable on the first day of class.
Who we are:
Tim has been supporting Macs for over 20 years. Skilled in supporting all versions of the Mac operating system and every Mac model, Tim has the rare ability to explain the technical in plain English. He relishes the challenge of a complex problem, yet equally enjoys teaching novice users about application features and keyboard shortcuts that enhance their productivity and efficiency.
You can more information about Tim and Ericka on our About page.
I knew Tim would be a skilled, competent IT guy based on his years of experience and the comments about his communication skills from other clients encouraged me to think he was just the person for me. He was. Not only could Tim do everything I needed (which I never doubted) but I understood what he was telling me—and the only people less techie than I am don’t use a computer! As other clients have said, Sound Support service is prompt and efficient so my time and money were well spent.” Read more testimonials.